Testimonials for John's Waterproofing

I could not be more pleased with the water abatement work in our crawl space that included significant drainage work and installation of a Triple Safe sump pump. I would not hesitate to use them for any future work.  Our salesman was very responsive and informative. he took the time to answer questions and provide advice.  When the crew arrived they were incredibly hard working. The team lead went out of his way to provide post-installation photos, which I had requested. They left the site as clean or cleaner than before the installation. That was no easy task given the excess amount of backfill rock that remained in the driveway.  John's Waterproofing was recommended by the real estate agent that has assisted us with two home purchases and the entire process was outstanding! 

He did good work, very thorough inspection, and knowledgeable. 

David came out today to the spray foam and he fixed the lumpy areas under there in the crawl space floor. He was really nice, he was really good, we were very happy. Yeah, he was really good. So we are happy we paid and everything's done. I would also like to thank Jen a lot as well. She is really good at her job and I appreciate her for listening to me and walking me through the process. 

Lisa in the front office was great at working with our schedule for the inspection and following up and confirming. Jack our inspector was very thorough and took care of exactly what we were trying to accomplish.  While the crew was there they did an excellent job of communicating exactly what they were doing. What they expected to accomplish each day and when they left they explained what was scheduled for the following day. We had a couple of areas where we needed to make some minor changes on account of a noise problem in the crawlspace. We discussed a couple of solutions and picked what we felt would work bast.  The crew did a full clean up each day. Plastic down on all of the walkways and carpet. No clean up at all on our part. Five starts across the board, I would definetely hire them again. 

Your representative Marcus did not discover any water in our crawl space as previously reported by a contractor at our house. I appreciate and congratulate your company on having an honest and capable representative. If I ever have a need for waterproofing services, I will hire your company.

Jack was extremely proficient and did a great job explaining the process and what to expect. We want to say thank you to him for a job well done.

After reading reviews on Angie's List, seeing your ads, and reading your website, I knew you were the one to call to deal with my moisture issues. I would definitely refer you to my friends and family

Sealed crawlspace with a CleanSpace Encapsulation system after cleaning out the old vapor retarder and sealing all crawlspace vents. Installed sump pump and dehumidifier in crawl space and insulated the interior of the crawlspace walls with sprayed polyurethane foam.

These were the best contractors we have ever had. I couldn't have been happier with them. 

Wanted to give a big shout out to John's! You did my crawlspace in 2019 and have done annual service on it each year. And when the ice hit, my neighbors had breaking pipes under their homes, but mine are still in great condition. That encapsulation works! 

After some research, we called Johns Waterproofing for an estimate. When Jakob Bilyeu came he went into the crawl space, took pictures, explaining each situation and showed where mice were coming in (yikes). Jakob is knowledgeable with the whole process flow which helped seal the deal. Forward nine months and we're ready for the anniversary inspection. Past winters were very cold in the house especially in the bedroom. Since the encapsulation, it's not been as cold and we haven't had to turn up the heat as much. And no smell and no more mice from the crawl space. Installers were VERY mindful of our furniture and tried to minimize dust and dirt; cleaned up daily so we could use the space in the evenings; friendly crew who explained every day what part of the project they were on. The whole experience made me very comfortable recommending Jakob and Johns Waterproofing Company.

Harry and Colton came out to service our existing system and do some more owrk for us. During their time at our house they hauled gravel and spent hours on their hands and knees digging in semi frozen mud and puddles searching for where the rain drains connected. They worked super hard, were very professional and gave it their all to make sure the work got done. 

As a customer I want to bring to your attention Jacob Bilyeu. It was because of Jacob's willingness to go beyond what is usual to accommodate my needs that John's got my business paid in cash up front as well as a referral to a neighbor down Maple Ave.   Jacob is a tremendous asset and representative for John's. Thank you!

The encapsulation and basement system was crafted to fit our home, and it brightens the space, is easy to maintain, and makes a big difference! 

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their workday to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone.