Testimonials for Basement Systems USA

We couldn’t be happier with our experience with Basement Systems USA. After they installed our system, they came out for a follow up inspections and identified a way to improve up it, which they did for free! Mike and Tyler did a great job making sure our system was system was set up properly and took the time to thoroughly explain what they were doing and why. Highly recommend them!

Gary was very clear and obviously interesting in being helpful with our situation - he put time and thought into working out the best way to work with our basement

working crew was polite and courteous

My basement project was completed this afternoon. I'd like to thank your company, especially Mr. Esteban Morales for his good job and patience.  Thank you. Jing Hu

The crews did an excellent job. Very pleased with the kitchen cabinet move.

Installation crew were totally professional, the two young men that squeezed me in on a holiday weekend worked tirelessly and completed this job professionally. I have not seen any leaks in over a year! 

The team that came out for the waterproofing on my home was really good. They were nice and straight to the point on the project, also were clean during the process and cleaned up afterwords. I am overall very happy with the work that was done and with the crew. 

Office staff was very kind, knowledgeable and efficient

Mike was friendly and professional

"This is just a short to sing the praises of Basement Systems workers: Javier and Eric who did work in my basement last week (dehumidifier,sump pump). They were punctual, competent, pleasant and professional. I recommend them for ALL your basement needs-My neighbors used them as well and we are ALL pleased with the work..Use them you will be pleased as well."

Dakota is such a nice kind gentleman and I recommend you guys to all of my friends and neighbors. 

I really liked Dakota, he was very polite and helpful. It was a pleasure to have him as an installer 

Huge Thanks! For a job well done. Post hurricane Irene, I will recommend you folks with 100% confidence since our basement is completely dry. Your staff was reliable, efficient and did a great job cleaning up after themselves. Thank you so much for your efforts, it is a huge weight from our minds to know the basement will not be flooding in the heavy rain.

Your sales representative arrived promptly and his honesty alone set him apart from the rest of the salesmen. The technical installation crew did the work in a very professional manner. After the work was done, our basement was left cleaner by the crew than when they started. VERY professional in all aspects. I would recommend your company to anyone who is looking into having a waterproofing system installed...[your sales representative] gave technical expertise in recommending what way to go about solving the water problem.

Your company was VERY professional in all aspects. Your Technical Sales Rep. arrived promptly on the date and time scheduled and was very knowledgable. Also the Technical Insatllation Crew did the work in a very professional manner and left our basement cleaner than it was before they started. After a storm dropped 2 inches of rain in a 24 hour period I was nervous. The sump pump and newly installed system did its job, and very well at that. For the first time in a long time our basement was dry.