Testimonials for Basement Systems USA

Appreciate everything you have done, has been a great experience from the beginning to end. Vince was great when he came out here, got right to it and didn't waste any time. The guys doing the installation were great, didn't even know they were here and they even cleaned up after themselves. I've heard the pump kick on a few times since installation which tells me the system is working and my basement has stayed dry!

The team did a great job and I'm no longer having problems with the basement. I am beyond happy that the musty basement smell is no longer there, a job well done.

I am so impressed with your company. From Tim in sales who explained everything in a way I could understand to the installers. They arrived on time and when they were finished they cleaned up quickly and efficiently.

From start to finish this company exceeded my expectations. The salesperson, Tim, who came out for the initial estimate was thorough and helpful. He explained everything I needed to know, answered all of my questions, and put absolutely NO pressure on me to make a decision. After I decided to go with Basement Systems USA, it was only about a day before they called to schedule the work. They were able to schedule the work for about a month from then. They completed the work in 2.5 days. They were sure to put down tarps for walking through my house and hauled out 100% of the debris from jack-hammering my concrete floors. I was thoroughly impressed from start to finish and highly recommend them!

From start to finish this company exceeded my expectations. We needed French drains, a Sump Pump, and some reinforcement done to one basement wall. The salesperson, Tim, who came out for the initial estimate was thorough and helpful. He explained everything I needed to know, answered all of my questions, and put absolutely NO pressure on me to make a decision. After I decided to go with Basement Systems USA, it was only about a day before they called to schedule the work. They were able to schedule the work for about a month from then. They completed the work in 2.5 days. They were sure to put down tarps for walking through my house and hauled out 100% of the debris from jack-hammering my concrete floors. I was thoroughly impressed from start to finish and highly recommend them!

My husband and I are VERY pleased with our decision to have chosen Basement Systems and all of the products you provide to water proof our basement. The staff were extremely courteous, quick and professional for the 3 days they were in our home. They cleaned up after tehmselves and made sure we understood and were happy with their work.

I am very impressed with the professionalism of the crew.  They were courteous and pleasant. The windows and de-humidifier were installed expertly.

We are VERY pleased with the work of your crew. They were professional, efficient and friendly. They worked quickly, efficiently, neatly and as quiet as they could. The bright wall has transformed our basement and the water guard works great! Job well done.

The job was done efficiently, quietly (after the jack hammering) and very professional. We are very pleased with the outcome and thank you for teh professionalism in your staff and the reassurance you have given us in your system.

I wanted to let you know how much I appreciate Pete Westera. He came to my home and made recommendations clearly, with detail and no sales pressure. After we decided to get the ultra sump he came back out installed it as well as did the annual maintenance and service at the same time. Thank you for being the kind of company that employs such people.

We are very pleased with the work. The crew was professional, knowledgeable, timely and cleaned up after themselves. They were polite and very, very helpful; we enjoyed having them work for us.

Just a quick note to let you know what a great job your comapny did. I was concerned about the trenching & digging on my lawn, but after it was all done we can't even tell we had work done. I was impressed with the neatness and professional way the job was done.

KC was at my residence to service a sump pump I purchased from your company several years ago. I wanted you to know he is a fine representative of your company. He showed up on time, took the tine to answer all my questions, expertly explained your latest equipment and how it worked (as well as the equipment I have now) and took the time to write up a proposal for me to consider. All of this was done in a polite, knowledgeable, professional manner. Based on the experiences I have had, I would recommend your company to anyone who needed your services. Thank you for your wonderful service.

The entire staff did a wonderful job. Sales was knowledgeable and not pushy, office staff were friendly and helpful, Pete was on top of things. The crew started and finished on the agreed upon dates and were neat and tidy. Thanks for working so hard on our house.