Testimonials for American Waterworks

The crew was very courteous and did a good job. Thank your guys for me.

They did an excellent job on our crawl space! They were a very professional, courteous, and hardworking crew! They kept us informed throughout the project and they made sure everything was finished properly before they left. Thank you!

Dustin,  Great crew, and I think they did a terrific, careful, and complete job. I really appreciated Arturo's efforts to make sure we got what you and I had talked about. Like you (and Arturo) said, getting around the plumbing was "easy." It still looked hard to me. Thanks for your assistance and patience. I'm really looking forward to spring and the melting snow now.  Tom 

Travis was extremely knowledgeable, answered all my questions.  Professional, knowledgeable, courteous.

Excellent service from initial appointment through the installation (which was neat and clean). We had one small issue, American Waterworks came back and fixed it! Not a problem since. Also, when I call, they call back, like immediately. So many businesses need lessons on that! 

I've already referred your company to a person in town and will continue to do so.

We are very satisfied with the work and the workmanship. Clean up made it look as if you had never been here.

I've had American Waterworks come twice in the last year for different services. Each time the guys who come to do the work are super nice and professional. Yes ma'am no ma'am, clean up after themselves and super quick workers. I will be having American Waterworks works come back if I need it in the future.

Your crew was very professional and knowledgeable. Their work was excellent.

Great customer service!

We were very impressed with the work ethic of the two men who installed our system. Our basement is now dry!

We purchased a home with an American Waterworks Basement System with dual sump pumps in November. We scheduled an annual service visit in January in order to learn about the system and make sure everything was functioning correctly. Then, one of the sump pumps went out (at the age of 21 years) this week. For both service calls, the technicians, Darin, in January, and Mitch, in March, were professional, extremely knowledgeable, very personable, and efficient. They truly went above and beyond to teach us about the system and provide us with helpful tips and pointers. We could not be happier with the service we have received from American Waterworks! 

Sheri Gibson of Roberts, Wisconsin chose to have American Waterworks do Waterproofing work on their home because of the statements she has heard from previous customers, along with the quality of work ethic and products. She thought the office staff was outstanding, and she said our Design Specialist, Shane Nephew, spent five hours with her helping to solve her current problems. "He was great," said Gibson.  She thought the overall installation process was fantastic and thought our foreman, Edgar Miranda, and his crew worked respectfully, they were on time and performed great work ethic!  "I find your company to back up all five stars given. You are as great as your website says you are!" 

Eric was probably one of the better more competent representatives I have had the pleasure of working with. He explained everything thoroughly and in a way that made sense to me. I appreciated his "no pressure" delivery and attitude. that's hard to find these days. I feel confident in American Waterworks after dealing with Eric.

First Rate Service - Top to Bottom, from your entire staff! Excellent Crew! Thank you.