Testimonials for Connecticut Basement Systems

Hi Dear Friends at Total Basement Finishing, We are still sitting with smiles on our faces, as we are enjoying our new basement.  It is beautiful, and all of our friends are absolutely amazed.  The walls are so much more attractive than wall board.  They are warm and inviting and the whole look is so professionally done - right down to the finishing touches of molding and even the insides of the closet.   Most of all, we can't express how pleasant it was to work with you folks.  Production Manager, Rob Card - you are a gem - an advocate for your company and your customer.  We so appreciated working things out with you.  You have a wonderful, even temperment, and we will never forget your kindness and patience or the day you said, "What would you like to see?  What would you like us to do? " All of your teams were like having family in our home -  really pleasant, respectful, and fun.  They too were great to work with.  We enjoyed and appreciated Rich and Bill.   Thank you so much for a job well done!  Thank you for your total interest and follow through in all areas. Sincerely, Rick and Barb I.

Except for the electric and heat, my basement is finished.  It looks wonderful! I wanted to let you know that the two young men who worked here, Micah Smith and Robert Stevenson, couldn't have been nicer.  They treated me, and everything in my house, with respect. They were polite and courteous.  They always cleaned up before leaving and left everything as they found it in the morning.  I'm not sure I've ever seen such very hard workers.  Other than a quick break for lunch, they worked steadily from the time they arrived until they left.  They were occasionally here 9 or 10 hours - not counting the hour commute each way.  The work they did was exceptional.  I appreciated how particular they were and the pride they took in what they did.  They certainly worked well as a team and obviously enjoyed working together.  I would recommend them anytime without hesitation.   You should be proud to have them represent your company.  I think, if my experience is anything to go by, Micah and Rob will be very successful in life.   I will be in touch with you tomorrow morning to find out when Joe will be here to finish up and also to finalize payment.  I'd appreciate it if you would pass this letter on to anyone you feel should see it.   Thanks so much,    Sherry

Kevon did a fantastic job and took care of all my concerns - I am very happy! 

We got our door this morning -- the last step of this project! Very happy with everything. The guys were great. Looks great. I have finished painting everything already. I will be doing the floor this weekend. Once I’m done, I will send you a picture of everything. Thanks for everything. I actually was sad when it was all over as I had fun throughout the install process. 

Viktor has been doing a basement refinishing for me for the past five days.  I wanted you to know that I have never had a harder working or more delightful person working for me.  He was here shortly after 7:00 each day, came in with a smile and worked solidly until it was time to leave late afternoon.  He was quiet, unobtrusive and completely respectful of me and of my home.  He explained things well to me, listened if I had a question and always explained things so that I understood them.  He took great care with his work, and I appreciated his attention to detail.  The room he built for me is beautiful!  And I was very aware of the pride he took in his work. I would recommend Viktor without hesitation.  It was a pleasure having such a nice person in the house, and I couldn't have asked for a better worker.    

We asked John from Storrs, CT about the basement finishing job we did for him.  He stated that he was very satisfied, and that our office staff was both great to deal with and very competent.

It was a really nice process because the crew was very thorough. They were very clean, they cleaned up before they left every night. They worked very hard. Those guys worked 10-12 hours a day, I was impressed with their professionalism. It was amazing that the whole thing was done within a week - Like move-in ready within a week.

I am taking the time to express to you my appreciation of the quality of work that your crew has done. As an electrical contractor for more than 30 years I have had the opportunity to work with numerous crews from different companies. I have always prided myself in the quality of work that I do. It is rare, when I work with a crew that works as though they were working in their own home, taking pride in their craft and not just getting the job done. The professionalism and quality of work that Wayne Miller, Jacoby Sockmell, Sheldon Lennon, and Kevor Barnett have displayed on this job needs to be noticed and commended. It was truly a pleasure to work with such professional craftsmen.

Kevon and Chavon finished up my basement yesterday and they left a little card and I wanted to say how thoughtful that was. I really enjoyed them here and they did great work. They are making the reputation of Connecticut Basement Systems even that much better.   

They allowed me extra time to inspect the job and were willing to caulk loose spots along the wall edges that I thought were too loose.

The work done was very professionally executed, and finished faster than predicted. The crews came exactly on time (who does that anymore?). They performed the work cleanly, and removed all the junk in our crawlspace. The finished product is great, and yes it does work VERY well. We now have a dry and clean crawlspace. It stank before and was constantly wet with the slightest rain. Great Job!

I want to commend your crew.  They worked diligently and so quietly.  They left the basement floor clean and clear of all debris.  

Dear Larry, On August 5th Josh Gomer and Raymundo Munguia come to my home to install Clean Space. I want to commend Josh and Raymundo. These two young men worked diligently and so quietly. Before they left they swept the basement floor and left it clean and clear of all debris. I left you a telephone mesage on August 5th, but wanted to write this letter which i hope you will share with them. Thank you again, Diana

Excellent presentation, work was efficient and I am satisfied with the overall experience.

Very hard working crew - very good job!