Testimonials for Connecticut Basement Systems

I was impressed with Joe's presentation by laptop. He was low key, answered all my questions, very professional and personable. The crew was professional, as was the foreman, I commend them all. Thank you for the continuous updating of information, for calls to alert me of the time the crew would arrive, for requesting my input, for the courteous and considerate contacts with office personnel and most of all, for highly professional work and to date, for solving my cellar seepage problem.

The job looks terrific and the area was left cleaner than before they started.  Doing research I was most influenced by the number of years you've been in business.  Was very happy I picked CT Basement Systems.  

Garfield and his team were amazing. They did a job that looked like it should have taken a week in two days. The amount of work and the quality of the work they did was impressive.

Your salesman was informative and so courteous. The installation crew was very nice and the office staff was pleasant but the reputation and integrity of your company is why I chose you.

I can't tell you too many times - how much I loved the crew! They were very nice and hustled.

Daniel was here today to service on my downstairs dehumidifier. He did an excellent job and explained it well. 

Dennis was professional and personable. He explained what he was doing and provided a review of what might be needed in the future.

I just want to express my sincere thanks for the special accommodation I received from Keisha and Patty in your service department, regarding my annual service check up. I know I am not the only customer with immediate needs but I am immensely grateful for the prompt and friendly response I received. I am a devoted fan of Connecticut Basement Systems. Many thanks, Jeff

I'm Astounded!  If only ALL companies gave this kind of personalized service!  Keisha from the service dept. came with Tony to service my system! And...she got right on in there with him to check things out!!! You Guys Rule! Thanks So Much! I'm a client for life! Thanks, Tony! Thanks, Keisha! Oh..and thanks. Patty! Happy Holidays, Kids! Most sincerely...Jeff

Tony was very lovely! 

I would not have anyone else, he is a very good worker, he is courteous and polite!

Dan did a fine job, I am very pleased with the service done.

Doug was very informative and offered many options from which we could choose for maximum efficiency.

I called Connecticut Basement Systems in March of 2019 for help with my water issues in my finished basement and garage. The sales Rep Victor Abitia came to my home and saw the complete mess we had. The wall was destroyed from water coming in through the garage under the foundation and into my kitchen. Several other companies did not want to get involved with this mess. Victor put together several plans that he thought could work but my cement floors with ceramic tile caused issues. He did not give up. He called a coworker, took pictures and together they created a plan for my drainage issues.  A plan was put into place and paperwork was done and a date was made for install. The day of installation was amazing. Jose Blees the Foreman came with his helpers Jorge Rojas and Jahroume Gardner. They were friendly and very courteous. They explained everything they were going to do, and they got right to work. After 4 hours I had drains and pumps and outside drains as well, all installed in a timely manner. They were very clean and did not leave a mess behind at all. It was a stress-free project. I even had questions after they left when putting the kitchen back together and I texted Jose and he responded quickly and answered all my questions. I highly recommend Connecticut Basement Systems. Thank you for your service, Allison

Since we had our Basement System (Triple safe pump system and dehumidifier installed) plus the install of flooring and wall material our basement we now have a very usable space. Our Technician (Ronald Algarin) did a great job. He did a thorough job and was very professional.