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Connecticut Basement Systems

Testimonials for Franks Basement Systems

Ray Smith was awesome with giving me all the information about my Basement drainage and cleanspace job. He really went over everything.  I hired you because Ray promised that you would do it right. Nice job.
Ken B. of Snyder, NY
Tuesday, May 14th
I hire Frank's for all my home care needs because I know it will be done right the first time. they come out as promised and resolve any issues. Your staff is wonderful!
Edith N. of Amherst, NY
Wednesday, July 17th
Frank - the owner - listened to my original concern and took control of the project. everyone did an excellent job. I think the work was well done and the overall price was reasonable with good products and craftsmanship. Thanks again!
Mark B. of Buffalo, NY
Friday, September 6th
I'm a previous customer. I think your company is professional, excellent job and clean up  without any doubt. Keep up the good work.
Robert B. of Amherst, NY
Wednesday, September 18th
I hired you because of the professionalism of all your staff and the patience you showed in explaining your work. It is a joy not to have anxiety every time it rains because our basement is dry! Thanks Frank!!
Thomas and Dolores S. of Amherst, NY
Friday, September 27th
Amazing customer services and reasonable prices. I'm always thrilled by how nice all the staff is. Every person who take a phone call and every tech I've met have been personable and helpful
Alice B. of Amherst, NY
Wednesday, October 16th
You fixed a leak in my basement. LOVE your lifetime warranty.
Daniel J. of Amherst, NY
Friday, October 25th
You created a drainage system on one wall and installed a new sump pump. We were amazed at how the lawn was repaired. You could not even tell work had been done.
Jay I. of Snyder, NY
Monday, November 25th
Andy T. was "professional, friendly, could not have been nicer"
Deb L. of Snyder, NY
Friday, May 12th
*** RAVING FAN *** customer called after tech left the house- said "He did a great job & was on time!"
Carol H. of Amherst, NY
Tuesday, June 13th
I just wanted to send out a thank you note to Josh and Jason and they're hard working crew.( I'm sorry I didn't learn all their names) From the very first day of our basement rebuild everything moved along like a well oiled machine. All the equipment arrived and the crew fell into action. They took care to keep things as neat as possible under the  circumstances. Then came the torrential downpour! They still kept working! What a great hard working bunch of guys you have. Even my neighbors committed on how hard they were working, but said whenever they saw them they were always happy and friendly.   Dave and his crew came in and starting their part of the work. Everything just moved right along, right on schedule. I was very impressed how everything just came together. Everyone was very conscientious and they always cleaned up at the end of the day.   The great part was that any time I had a question or needed help (like moving the washer and dryer or saving a bush out front),they were always willing to help. Congrats to having a great hard working crew.  Thank you all and I would highly recommend Frank's to anyone needing basement work done.  Thanks again, Tom and Karen T.
Tom & Karen T. of Amherst, NY
Monday, May 1st
Very Happy with Bryan R, he did a great Job!
George S. of Snyder, NY
Tuesday, May 30th
Just wanted to tell you that your crew did a great job yesterday. I think Anthony was the foreman. They installed a new drainage pipe from our downspout, through the yard, to the street. We appreciate that it was done quickly, and the cleanup was excellent. They covered the ditch very well. The plantings were left in good shape. You can hardly tell they dug it up. Thanks also to Ray S. for setting up the job.
John M. of Amherst, NY
Tuesday, August 8th
I am so happy with the work that Frank's did for us! The foreman and crew were so hardworking and did an amazing job. Our backyard actually looks better than it did before. Thank you!! Larry & the crew were amazing! It was a great experience. Customer also called & said: "They are all hard workers & she wants to keep the Frank's sign outside so all of her neighbors can see how great Frank's is." A very happy customer, Tina
Tina J. of Amhest, NY
Thursday, September 21st
Customer called to let us know "Anthony & the crew did a great job! They were clean, competent & polite"
Joyce S. of Amhest, NY
Thursday, September 28th
Total testimonials : 598
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