Testimonials for Franks Basement Systems

I want to compliment Craig on the work he did at me home on January 12th. He did an excellent job. The way he cleaned up after the job was done was a pleasant surprise. He was also very informative about the job being done. I wish every business ran as fast & professional. I would recommend your company to my friends.   Thank you for a job well done!

Customer Shaun called today to let me know "Crew was awesome! Very happy with crew. Noticed that they even wiped down the floors."

Thank you for a wonderful Job!! Best guys you have working for you. 

My belated thanks to Frank's Basements. The attached file shows a stage of my basement wall repair: from the discovery of the leaks, to your repair, and to the steps in the "dressing-up" process. Through the entire process Franks delivered again!  I appreciate your quick response to my call for help. Once more, Craig did a superb repair! You and he are both wonderful salesman for Frank's; both of you are always concerned with the customers needs and deliver what you promise.  Craig's attitude certainly shows his joy in his work and confidence in his ability to deliver a quality product. I enjoyed his singing while he worked and his willingness to explain what he was doing. Both of you are outstanding representatives of Frank's Basements.  If I ever need a Frank's product I will always be a "return customer". Thank you! Keith Durfee

I want to thank Andrew for his wonderful service in helping my whole house sleep better.  He came to resolve an issue with our sump pump which was keeping us all awake at night. The noise was even the most recent reason our 7 year old claimed she couldn’t stay in her bed at night. He was on time, very willing to answer my questions as well as the curious questions from my daughter, and had great follow up. Thank you Andrew!

Just would like to send a note of appreciation for the timely and friendly service I received today January 24, 2018 from one of your employees Mr. Andrew Tobias. Having somone come into your home nowadays and feel safe and be completely satisfied with the performance of work and explain all related repairs and problems to addres later down the road with complete honesty and assurance its hard to come by. Thank you once again for your timely help.

He was punctual, very courteous & friendly, and efficiently completed his work including the clean-up and thorough explanation about what was done.

The crew was great, did outstanding work, very nice, very friendly, could not say enough about the crew & work done

Very happy with Javi, the crew & the work done!

I found you on the internet and thought your office personnel was very pleasant. Kurt did a good job explaining everything, plus your rates and warranty helped me make the decision to hire you to install linear french drains and window drains.  Leo and crew were awesome, courteous, and polite. 

Dear Mr. DiMaria, As a Realtor for almost 30 years I have dealt with all kinds of contractors. I have never worked with a more professional crew, ever. They were all courteous, knowledgable and quiet. Most contractors are loud, have radio's blaring and dress like slobs! Your men were the exception to all the above, and that is a credit to you and your company. I will not hesitate to recommend your company to all of my clients!

You sealed my basement walls against moisture. You have great quality assurance, that is actually why I hired you. Your personnel were friendly and polite, so I'm glad I did.   thanks Ralph

You installed a Waterguard system and a new sump pump for me. Mike Haley did an excellent job showing me what they were going to do. Your company had a true knowledge of my problem and knew how to correct it.  Foreman Tom, Ed, and Jeremy were extremely professional, neat and clean (the boys did an excellent job of keeping the basement clean). You guys are just an excellent company to do business with.

I was impressed with Bryan R. He cared and gave attention to detail. I can already see the difference in how my sump pump is operating! So, So Happy!

I had a problem with my bowing wall. Your solution was Carbon Fiber bands. I thought the product and the way of solving the problem was a good, so I hired you. I thought the staff was very thorough and professional and the problem is now solved. You may use me as a reference.