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Home»Basement Waterproofing»New York»Franks Basement Systems

Testimonials for Franks Basement Systems

I found you in the yellow pages and hired you for your thoroughness, approach, clean up, and sales. I would absolutely hire you again. You did not over-sell or try to sell me more than I nedded. You put my interests first.

Nick B. of Pittsford, NY
Thursday, June 8th

I had you put in some carbon fiber bands in my basement because the warranty is transferable. You were referred by a local realtor. I feel the owner is very customer oriented!

James C. of Rochester, NY

There was dampness on my wall and I had you come out and waterproof with sealant. Everyone was very professional.

Diane M. of Rochester, NY
Wednesday, July 17th

There was dampness on my wall and I had you come out and waterproof with sealant. Everyone was very professional.

Diane M. of Rochester, NY
Wednesday, July 17th

We heard of you through an internet site for window well work. You appraised the problem and recommended a solution that was better than that recommended by two other landscape companies. We've had a couple of heavy rains since you installed the drains and our basement has been totally dry.

Marian and Gerald C. of Rochester, NY
Thursday, June 8th

Hi - you provided yard drainage, a new sump pump and Bright Wall for our basement. Your drainage professional did an excellent in knowing our needs. Other companies couldn't do a complete job or were unable to do the drainage.

Mary M. of Rochester, NY

Hello, I recently had some a basement drainage system installed and I wanted to let you know that your rep was VERY knowledgable. The booklet he gave me was thorough and helpful. Glad I hired your company.

Paul B. of Rochester, NY
Thursday, April 4th

Mike was the best. Good rep for your company. Derek and his crew were very thorough. I heard of you through Nothnagle realty. I would hire you again.

Stephen M. of East Rochester, NY

I found you on the internet and would hire you again. You did not try to sell me more that what was needed.

Ray P. of Fairport, NY

You did an awesome job. Very friendly, professional and clean. Thanks!

Marion H. of Amherst, NY

You installed a Sump Pump and did the yard drainage for the pump. You looked into some of my questions and were very good about answering my questions quickly. That is why I hired you. The job was done pretty quickly and there was not a mess left behind. You were very clean and friendly.

Amy F. of Cheektowaga, NY

I hired you to fix my backyard drainage issue because of your price, drain design and experience. You may use me as a reference. I'd hire you again.

chuck of Williamsville, NY

I see your advertisements and checked the Better Business Bureau and saw you had a A+ rating. I hired you to repair my drainage issues, as well as the cracks in my basement walls. Your team explained everything and also apprised me periodically of their progress. Mike and crew (outside drainage) and Craig (inside - basement cracks) could not have been kinder in fixing my basement drainage and wall crack issues. They did an outstanding job!

Lindy of East Amherst, NY
Wednesday, October 10th

You replaced a 7 foot area of drain tile for me. I was impressed with you warranty, price, and professionalism. Your staff was very sensitive to our needs and respectful of our home. They were quite professional. Lastly, your cleanup was wonderful! Thanks!

Rick and Amy M. of Blasdell, NY
Friday, March 15th

You removed our wood stove and chimney AND repaired our basement wall. Your office was absolutely professional, your drainage professionals were very clear about what was going on, they were professional and very thorough, they did what they said they were going to do and kept us up to date until finished!!

Pat R. of East Amherst, NY
Friday, May 17th

Total testimonials : 598