Testimonials for Franks Basement Systems

Scott and his entire crew were excellent in the work the did. I had six cracks, six piers, and foundation repair done. The worked hard and explained everything well. I hired you because of yoru neighborhood reputation and your references. I was very pleased. Excellent work.

Anthony was nice & polite! Did a great job explaining details of work  

I hired you to repair a crack in my foundation. You came recommended to me by a concrete company. The clean up was exceptional and the office personnel were absolutely professional. I'm very satisfied with all work done by Frank's.

Jason C’s crew  *** Raving Fan *** he said he "was happy with crew, especially the 2 foremen, they were respectful & easy to deal with

The customer called and said the crew was informative and answered all his questions and said if he ever needs more work done then will request Victor and his crew.

I was very happy with Jason C & the crew! They were hard working, & very nice!  

I was nervous to call your company. You made me feel so comfortable. I'm glad I called.

I hired you for a big job: basement structural wall reinforcement and waterproofing. Your crew was superb throughout, always neat and professional.  Overall a terrific job! Tom and his crew were worked very hard and were fantastic to deal with. FANTASTIC!

Today Craig came over and fixed a large crack in our basement wall. He was very friendly and explained the whole process to us. He showed what the previous owners did to fix the crack before and what materials he was going to use to fix it. When he was done the wall looked great and the area around was clean and we couldn't be happier with it.     Thanks,   Rebecca

I just wanted to let you know that Craig and his team (Kevin and Anthony) were really good and efficient. They exceeded my expectations during the basement repair.

I was impressed with Ray Smith, Anthony L & his crew. A special thanks to Anthony for shoveling her driveway!

Frank Sr - I wanted to thank you again for suggesting the best way to support my basement walls. Your son Frank Jr. is wonderful. He has been in touch throughout this process. You have a great young man to call your son! As for Leo - there are few people I trust with leaving in my home. He is one of them. He went out of his way to arrive Day 1 so I could speak with him and get to work on time. He kept me updated & did a fantastic job along with his crew. Thank you for leaving my house neat, clean & most of all safer. Leo & crew, I really appreciate everything you do for me! Job very well done!!!

customer called to let us know the crew is doing a great job! She is being well informed of everything & is very happy with Jason & his crew!

Dear Mr. Dimaria: I am writing to provide you with feedback regarding a project your company did for me over the past month. My experience was excellent and,as your advertising promotes, you have exceeded my expectations. My initial contact was with Mike Ciocca. He was very professional and explained what was needed and how things would be done in a clear,concise matter and followed up promptly with a written estimate. The project was two parts:installation of 8 piers and rebuild a side garage wall. Pier installation began on 8/28/17 and was completed  9/5/17. Your foreman,Scot, clearly explained what they were going to do and kept me informed as the work progressed and patiently answered any questions. He and his crew were very professional and friendly and made me very comfortable. The wall rebuild began 9/18/17 and  was completed 9/27/17. once again, I was impressed with your foreman,Josh, and how he explained things and kept me informed. Both crews were very hard workers who were friendly and considerate,kept the job site clean and allowed me to show my 2 year old  grandson the Bobcats,dump trucks,and various activities going on. The final component was the repair of my lawn and restoring dirt around my foundation. Here, once again I met another real professional,Louie.He and his crew restored things as if they were working on their own property. They were very friendly and explained what was being done and provided an excellent finishing touch to things. Others I interacted with also were a pleasure to deal with. Chris,in scheduling, kept me advised as work was being planned and explained any delays. Sherri,in Accounting, was very accommodating in processing my payments and professionally handled my requests and concerns. As you can see,I was very impressed with every employee of your company whom I had contact with. You have done an excellent job hiring high quality individuals who represent your company very well. I have always felt Wegmans sets the standard with its corporate culture however I believe you match them!  Regards, Charles P. M.

Customer Chuck called to let us know "the crew did an excellent job" He was impressed with their work & how clean they kept everything. He was thankful the crew helped move some things. They really went the extra Mile" Customer bought crew Pizza & Pop!