Testimonials for The Basement Doctor of Cincinnati

Dear Mr. Miles, My computer skills prevent me from responding online.  Please accept this letter as a praise for the crew foreman TJ and his crew Devyn, Scott, and Austin.   The entire crew was polite and very neat in how they left our home at the end of their day's work. We have lived in our home over 50 years and your crew tops all other workmen/contractors that have worked for us over all of those years. The crew chief, TJ, was very knowledgeable about the services being provided, explained what would be done each day and when the job was done he fully explained what we should expect from the system that was installed.  All the crew worked hard but TJ set the example.  We would surely recommend that you keep him.  While I don't know your other crew leaders, I would not hesitate to give him a Service Award. Yours Truly, George & Madeline E.  

Corey C and Austin B came out to place a gutter drainage line. They were very nice, professional, timely. This is our 1st time using this company, and it has been very positive. We are having them place a French drain in the summer as well. The crew were even patient with my very nosey 4 year old. :)

Randy had his yearly service check done by Logan H. Logan was very courteous and explained what he was doing, he was very thorough, took his time to explain everything, no rushing them through learning how to operate the system.  They were very pleased with Logan and his work.

We had a leak in our basement/BR and Dave, Austin and Pierre were the team that came to fix it (all the way in Hamersville). They made sure to keep our carpet and entry way clean-thank you! Friendly and professional.

The crew headed by Pat Weatherholt did a fantastic job on a rating of 5 stars I would give them a 6. Their attention to detail was beyond belief. I would recommend the Basement Doctor and this crew to anyone. 

Simply...Professional, Polite & Efficient!

We had no problems!  Your people were some of the nicest we've ever had!

Matt was very professional and kept me informed as he was working.  I appreciated that!  He showed up on time, and I would definitely recommend him.  The reason I chose your company was because though many Google searches, your web-site was the most helpful and informative. 

Quick, courteous, and efficient. Work was great, service was great and they cleaned up afterward! Tyler Vass, Marvin, and Jimmy were great to have as my crew.

The men, who did the work, were some of the quietest, most polite and hard working young men we have ever had working in our home. The clean up after the job was done, was very good!    

Repair was done promptly and the area was cleaned up!

Easy to understand presentation. No pressure!  Caring approach. 

Your salesman was a really nice guy and gave me no pressure; really laid back. I liked that! Installer was on time, explained what he was doing and cleaned up. Your solution to the problem made more sense than any of the other techniques. I interviewed several companies for ways to solve our problem. I could not believe some of the techniques used by other companies! You were definitely not the lowest price, but good reviews on Angie's List influenced my choosing The Basement Doctor. And...Your referral list had the name of someone I know from church! Good job!!!

"I just had Donny here to check because I was having some water come into a closet and I can't tell you how wonderful that your employee is.  It is not a problem that you can take care of because it is coming from above the foundation. But he explained to me exactly where the water was coming in what the problem was and how it could be fixed.  Again, great guy, great service, I can begin to tell you how great it was to find a solution and know there was an answer." 

Great company to work with.