In my book, there is no such thing as a 10/10 but Casey came pretty close to it. I had received other bids for my project and some were 4x the amount that Casey has proposed and I still felt Casey and TerraFirma was the best option. His presentation was very thorough, explained to me exactly why I should not only go with their company but their PRODUCTS. Casey really believed in the products, that they were on the cutting edge of the industry's technology and that along with a nice warranty, this was THE BEST option for my crawl space to date. I couldn't help to agree. The only thing that would have made things better is if they made hot chocolate while we were discussing the project details.-kidding. Thanks guys.
Cameron H. of Talent, OR
Thursday, June 27th
Our experience with TerraFirma was great. Ryan did a great job in his presentation and answered all of our questions. The guys that did the work arrived on time and the were all very courteous and did a excellent job with the cleanup after the work was completed. We couldn't be happier with the job you did.
Jim T. of Medford, OR
Thursday, May 2nd
Exceptional crew. Respectful of property. Very hard working. Very prompt on job at agreed on time. I would recommend them to anyone. You are lucky to have these guys on your payroll.
Joel V. of Medford, OR
Tuesday, April 15th
I have recently seen ads for your business on television. Before that, when we were looking for a solution to our problem, we found you online. Each time I communicated with a member of your staff in the office they were friendly, helpful and empathetic! We decided to go with your company because of the discussion of the details of the contract with your office staff and the written agreement that followed in the mail. It also meant a lot to me that Clint listened to my idea for a drain at the top of the wall instead of the vapor barrier that was suggested for the wall surface – and he agreed it was a good idea and then put it in our contract rather than the planned barrier! The crew arrived earlier than we thought every day. This was a bonus because I am a control freak. I needed lots of input and the foreman, Wes, was really understanding and helpful. The crew was amazing! Friendly, conversational and professional. The cleanup and return of our property to its original condition was VERY important to me. I was amazed at the way things were returned to better than before, especially after being horrified daily during the procedure! One day I came home and saw a drainpipe extending from the hill next to the driveway. The crew had to go through a flowerbed, move a rock border, go across the gravel driveway in front of the entrance to our yard, through another flowerbed and border, install the pipe, and then put it all back. I WALKED ALONG WHAT I THOUGHT MAY HAVE BEEN THE AREA THEY WORKED ON AND COULD NOT DETECT THAT THEY HAD EVER BEEN THERE. BEYOND AMAZING!! You may definitely use me as a reference! I can’t thank you enough or make enough positive comments about our experience with TerraFirma! I do not know anyone who may need your service at the time, but if I do hear of a need you can be sure I will recommend your company! Thank you, Lyndy.
David & Lyndy O. of Medford, OR
Friday, May 10th
Casey came out for the free estimate and was very professional. I chose the company because of the work that has been done locally on a theatre down town and other large projects.
Ron G. of White City, OR
Tuesday, November 13th
The problem we had with our crawl space was a combination of things. Standing water, high humidity which probably caused mold to grow and dry rot. Cleanspace was presented to us by Casey. I've never heard of it before, but from how Casey spoke of it and presented the benefits, it seemed like the leading solution for crawl space repair. We feel that Casey seems to be well qualified and knowledgeable in the field and an asset to your company. He earned our trust and business. Since having the Cleanspace installed we have had piece of mind our house isn't rotting away under our feet and that we have a cleaner, healthier home.
Ron K. of White City, OR
Monday, June 24th
Thanks for not giving up on the project. The system obviously worked so far. Also, thanks for the copy of all the paperwork! The office staff was courteous and helpful. I rate them a 10!
Robert V. of Corvallis, OR
Friday, September 21st
The guys worked hard and fast. The work done looks solid and professional and well done. They started at 8:00 and worked without stopping till they finished @ 1. Great job guys!
Robert & Sandra H. of Dallas, OR
Thursday, March 27th
I am very happy with the result of the completed work and clean up was more than satisfactory. Considering the entry access was inside the house and all the gravel had to be carried in by hand. They took extra care to not spill any of the rocks -- These guys did a fine job and in just one day!
Richard J. of Southerlin, OR
Thursday, May 1st
Ryan Thomas was very professional and he listened. His computer presentation and costs are one of the many reasons we chose to use TerraFirma. The installation crew arrived on time and they were courteous....we were amazed!
Claire & William M. of Central Point, OR
Thursday, August 2nd
Installation crew arrived when expected! They were courteous and clean up was to satisfaction. Professional hard working men.
Overstreet S. of Central Point, OR
Wednesday, February 13th
We were very happy that Ryan told us we didn't need to have any work and eased our minds about what we thought might be a problem. I will recommend your company to anyone I know that might need your services. Thank you Ryan for being honest! That means a lot!
Claudia T. of Central Point, OR
Wednesday, May 7th
The crew was fabulous! I am amazed with how hard and professionally they worked. I am happy with the results of the completed work done at my home!
Chris M. of Monmouth, OR
Thursday, November 17th
To say the least, we were very impressed with Patrick. In our experiences working with home contractors, they don't listen, they don't take our opinion into consideration because they are the "experts" and, it is an overall tense appointment. We did not find any of these thing to be true with Patrick and TerraFirma. They listened to my suggestions and took my budget into consideration. At the end of our appointment with Patrick we felt very comfortable that we had agreed upon a solution that I was happy with and could afford as well as one that Patrick and TerraFirma could stand behind and guarantee would be a permanent solution.
Payton L. of Monmouth , OR
Wednesday, July 31st
At the time of inspection we were looking to sell the home. Had a few inspectors come by and it was a general consensus that we needed to encapsulate the crawl space, or at least do something with it. Everyone we spoke with said the value of the home goes down 10% if the crawlspace is in bad shape. So we made the investment and took care of it. Ryan suggested we use Cleanspace to completely encapsulate the area, seal off the vents and install a dehumidifier. We did. Ryan was detail oriented and precise with everything through his presentation. The guys didn't leave any detail behind and was truly a master of his craft. We were able to increase the value of the house sand it showed once sold. We are happy we made the decision to work with TerraFirma.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.