Above all professionalism and punctuality were the main reasons we decided to proceed with TerraFirma. Pat Dunn was an idea representative for the company. He was obviously very well trained and was available to call and contact at any time. The project as a whole ran very smooth and we were pleased with the results in our crawl space. Since completion we have seen a decrease in utility bills and more consistency with our home's temperature. Not to mention getting this job completed before the rainy season gives us piece of mind.
Desmond A. of Jacksonville, OR
Thursday, September 12th
The representative was very professional & no sales pressure! Crew was very polite and friendly, I am a satisfied customer!
Steve & Judy A. of Willamina, OR
Wednesday, October 26th
I was happy with the results of completed work done by TerraFirma! The clean up was more then satisfactory! Another satisfied customer!
Jim T. of Gearhart, OR
Tuesday, June 12th
Patrick provided exactly what I asked for. Everyone was knowledgeable and on top of their game. With any future jobs I have under my home, these are the guys I will be calling. Patrick was full of energy and got me excited about having this work done on my home. I knew that is was a big project but by doing the work now, we will be saving on energy and utilities. A huge plus! The production team was hardly noticed. They were under the home all day and really only stopped when we had questions. I loved working with the company and would recommend it to anyone in the future.
Andrew A. of Roseburg, OR
Thursday, June 13th
We are much happier since having our crawl space encapsulated. TerraFirma came through and installed a new liner, dehumidifier and SUMP pump to eliminate standing water, reduce humidity to 40% and keep air clean and healthy that is circulating through my home. One thing I was worried about was that my vents were being covered. Casey had explained this is the reason for the unhealthy environment in the crawl space. Cold air flows in during the winter which increased my heating bill and flows out during the summer which increased my cooling bill. Now that everything is sealed off and dehumidified, I don't have to worry about huge fluctuation in utilities. Casey was clear and thorough with his presentation and defined all the benefits of having my crawl space encapsulated. Thank you Casey and thank you TerraFirma. We love supporting local businesses!
Sherry V. of Roseburg, OR
Wednesday, June 26th
I originally saw you on TV and then searched for your company on the internet. The office staff was very courteous and helpful. Patrick was very thorough and professional with his presentation. The reason I chose TerraFirma over any other company was because your web page description was complete and logical, and I was able to have an appointment scheduled in a timely manner.
William R. of Grants Pass, OR
Tuesday, November 19th
I've hired a lot of contractors for many jobs and rarely have I seen the professionalism with TerraFirma. Thank you so much, fantastic job!
David P. of Merlin, OR
Monday, August 29th
Office staff was courteous and helpful as well as the crew. TerraFirma gave a competative quote and no hidden costs, such as per ft over 20'.
Dave I. of Toledo, OR
Thursday, October 6th
Casey Moore, the estimator who visited us was very professional, courteous and helpful! Jeremy Schwab, the crew foreman who performed our work was a credit to your company. So nice to have young men working in our home that had pride in their work. They were neat, courteous, tidy and professional The work was done on time and as advertised!
Gary S. of Newport, OR
Wednesday, June 13th
I was happy with the results of the work. I enjoyed the way the crew worked, they really worked efficient and hard with a difficult job.
Doug F. of North Bend, OR
Tuesday, June 20th
Thank you to all your crew. Level, stable building and rat-free crawl space.
Richard R. of Brookings, OR
Thursday, August 5th
Your representative was very clear about what was needed, how the work was to be done & the price. I was very pleased!
Robert J. of Washougal,
In a word excellent. Nina at the call center was very polite and was able to answer my initial questions and schedule a time for Ryan to come out for an estimate. TerraFirma was able to provide the services that I need and Ryan was able to explain things in ways I could understand. The price seemed reasonable for the quality of service I needed and I felt that Ryan didn't need to do anything more to gain my trust or feel more comfortable. Ryan went above and beyond my expectations. We will be getting our service done through TerraFirma because they are the best in town.
Patsy Q. of Redmond, OR
Friday, June 7th
The team was very helpful and did a great cleaning job.
Glenda R. of White Salmon, WA
Wednesday, April 9th
I recently called your company with concerns over flooding in our crawl space. I want to say, first of all, that the young lady I talked with on the phone was wonderful. She was kind, informative, thoughtful and kept in constant contact with me until an appointment could be made.
Ryan Lahley came to our house to evaluate our crawl space problem and to make recommendations. He was simply awesome as well. He was very knowledgeable, efficient and I believe his recommendations made sense! I want to thank everyone involed for thier efforts in solving this problem.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.