Testimonials for TerraFirma Foundation Systems

Contracted with Terrafirma for repairs to various sunken concrete slabs in driveway and walkways. Excellent job by foreman Chad and crew, saved crazy amount of money as opposed to removing and replacing problem slabs. Thanks, Gary.

Saw cut a trench along exterior basement wall and poured drain to sump. Installed sump and pump. Despite a snowy day, they cut a tree out of the way and arrived on time. On time, on budget. Great job.

Drew's crew were the epitome of what I consider good customer service on our job. They were right on time, very clear in what they were going to do and what they needed from us. When a "glitch" came up in how the job had to be done, Drew very clearly explained why we had to make a change and how that change was going to be done. They were prepared to roll with the changes and got the job in a timely manner. Great job, great crew, great customer service.

This is the second time I have hired someone to remodel and waterproof my basement.  I feel extremely confident your team fixed the problem, plus guarantees the work!

The call center was excellent, courteous and efficient. The appointment was set at my convenience. Our System Design Specialist, Tim, was prompt and efficient, listened and answered all the questions I had.

We chose TerraFirma because of their promptness with information and their giving me the full cost so I could make my decision.  Everything went according to plan and on time....much appreciated!

Your representative was very knowledgeable. He went right to the source of the problem! Had a computer & tools that reinforced his diagnosis and showed us what and how the problem came about. The crew was efficient, hard working, competent and quick!

We chose TerraFirma because no one else could do all that was needed. Kyle & Stephen were excellent workers and did a great job. I enjoyed having them on the job.

Your representative knew his product! The installation crew arrived on time and was courteous, they also did a satisfactory clean up job!

We chose your company because Deryl was professional and thorough.... and had excellent follow up. He had a top notch presentation and great communication. This is where some of your competitors fell to the wayside. Deryl did it right and addressed all of the steps and details. Great communication. Excellent support.

The reason I went with TerraFirma is because you were the most responsive, we had the best answers and he continually followed up. Before installation we had standing water everywhere. Basement, garage, backyard, you name it. The sump pump is working great. The best part about working with TerraFirma is that everyone was a pro. They did what they said they were going to do with the highest quality of work and with the least destruction possible. I have no criticisms at all. Of course there was a little negotiation with the price, but when is there not. They worked with me and not against me. Great job!

Water, water, water and more water. It was time I called. We did have a lot of water in the basement, but was also seeing it appear in the garage, side yard and around the back yard. What we had installed was a sump pump and a few drainage systems. We had a very successful appointment with Deryl. We found him to be creative with his design and very personable. This project is being done for a client and was a time sensitive project. We were especially impressed by the organization and coordination from call center, to estimate, to production. It's always nice when there are no surprises, and on top of that, our estimate was cheaper then we had initially spoken with Deryl about. I don't think anyone will complain about that.

I had a great experience working with TerraFirma. They were some of the hardest working individuals I have seen work in any trade. They were here early and stayed late as needed. What I was most impressed with was their complete knowledge of healthy basement systems and ways to achieve this goal. Chris gave me multiple options on how to achieve this goal with my budget in mind. Chris was very helpful and informative. I would recommend TerraFirma. They took pride with every detail of the job and made sure I was comfortable every step of the way. Great job TerraFirma team! You have made another home owner happy.

Our basement is actually pretty large. We have a lot of space potential, but as of right now all it has is laundry, bikes and other toys/garbage. It is a pretty well insulated area, it just looks really bad. What we had TerraFirma install were finishing products. They made sure that the humidity levels and drainage systems were up to code, put up walls and finished the flooring. We are very pleased with how the project turned out. Josh helped us design the basement plan. Josh had great ideas and worked WITH us to make sure we were happy with the plan. He was available to ask questions and just seemed like a cool guy. Thanks team!

The representative that initially came to the home was great! Super friendly and easy to work with. Thorough.