We are writing to express our appreciation for the warranty work that was recently done on our house and to complement you on the quality and caliber of your staff.
When we recently requested a bid for repair work on our basement foundation, your salesman recognized your company's product and technique. After researching the address, he found that Woods Basement had installed anchors for the previous owners of our house and that the work was still under warranty.
Your salesman arranged for the necessary repair work to be done and within only a few weeks, your staff arrived to fix our problem. The team that came out to reinforce the existing anchors with concrete was on time, professional, and very respectful of our property, and the work was done in only two days!
We cannot tell you what a pleasant experience we have had with your company every step of the way - from setting up the appointment to receiving documentation of the work done and the limits of the warranty. Your salesman was an excellent resource for us and we would recommend him and your company to anyone we know in need of basement work.
Thank you very much!
Charlie K. of St. Louis, MO