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Testimonials for Woods Basement Systems

I had called six different companies and you're the only one to respond. I thank you very much for your promptness.
Char C. of Troy, IL
Great salesman-not pushy-and explained everything in great detail. Frank was super!!! The office staff was very easy to work with! The installation crew did a great job!
Jeff F. of Troy, IL
Everyone was friendly and courteous. Fast, efficient service! Thanks a lot!
James H. of Troy, IL
They did a great job, in a short time. Very satisfactory, I think getting feedback is a very good idea.
Carlton H. of Troy, IL
I just wanted to drop you a line to send along with my check for the final payment of the work you did yesterday at our house. If you've had a chance to talk to Wayne, he might have told you that we found out that we did have a leak from the water meter at our house. It's supposed to be repaired Thursday morning. Unforunately, I was out of town yesterday, and Kathy was stuck with making some pretty big decisions about whether to still have you install the waterproofing system, or not. She said things were pretty crazy there for a while. In spite of everything that happened, she wanted me to personally let you know how grateful she was for Wayne's patience and understanding. He provided good advice, was willing to complete the installation as planned, or pack up and go home, whatever Kathy decided. As it turned out, Kathy decided to wait on the installation of the waterproofing system, thinking the problem would be resolved by fixing the waterline leak. Wayne said that was fine, but if anything changed, call and he'd be glad to come back Friday as orginally planned. Shortly after Wayne left, Kathy and I had an opportunity to talk via telephone, as well as Kathy talking to our realtor. Collectively we decided that installing the system was still the best thing to do, so Kathy immediately called Wayne back with our "new decision". As you know, Wayne did come back, and by the time I got home from work last night, everything was installed and the mess was cleaned up. Kathy and I are both impressed with not only the workmanship of Wayne and his crew, but also by the integrity and professionalism of your entire organization. Wayne is a wonderful represenative of Woods Basement Systems, you should be very proud of him. Our decision to go with Woods was reinforced yesterday by the way we were treated, and by the very prompt and professional service we recieved. We can't thank you enough for taking such good care of us, and for putting our best interest first. Thank you, and please pass my personal Thank You to Wayne.
Gary and Kathy M. of Edwarsville, IL
I'm glad I had Woods Basement Systems in my home. THe crew showed up on time and worked as expected. The salesman gave a good presentation and I was impressed with his professionalism. The crew laid down mats to protect my floors and stairs.
Janet D. of Troy, IL
Woods Basement Systems came to my home to repair my foundation. I was pleased with the work done and the efficiency with which the crew worked. I'm glad to know that Woods Basement Systems takes pride in a job well done.
Michele F. of Troy, IL
I've very satisfied with the results of the work. The waterproofing has done wonders to keep the water out of our basement. The salesman was professional and the crew was polite and courteous.
Julie M. of Troy, IL
Woods Basement Systems came to work on the waterproofing in our basement. The sump pump installed is quiet as a whisper and has kept the water out of our basement. We are ecstatic to know that Woods has such faith in its product that it comes with a lifetime transferable warranty.
Michael P. of Troy, IL
Woods Basement Systems did an excellent job with the installation of our waterproofing. The workers were professional and the salesman knew what he was talking about. I was surprised to find such honesty in a company.
Dale S. of Troy, IL
The technicians at Woods did a great job! I have a dry basement and a peace of mind!
Joyce A. of Troy, IL
The workers at Woods were very thorough and efficient. My basement remains dry.
Kristen B. of Troy, IL
Your technician was very friendly and knowledgeable.  I have comfort in knowing that the same problem (leakage) will not happen again.
Kristine P. of Troy, IL
Wednesday, February 13th
Your service is very good!  Scott Mans was very professional, and very informative!  I like that you give "good ideas" on what to expect from basement systems, and options for the future, as well as providing costs.
Shawn K. of Troy, IL
Friday, November 1st
The greatest benefit to having the work performed is having BACK-UP SERVICE!  I think your tech is GREAT, too!
Joyce A. of Troy, IL
Monday, September 9th
Total testimonials : 3808
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