Testimonials for MidAmerica Basement Systems

I chose MidAmerica Basement Systems becasue I read several reviews from satisfied customers and have personally known Troy Hamilton (sales rep) since 5th grade. Dillon and his crew did tremendous work - very nice, professional, and courteous. Thankfully Dillon and David showed up on Thursday and finished the job in one day. Again, they did a tremendous job and we are very pleased with the final product. They also did an excellent job cleaning up and left hardly any trace of them being here. Troy Hamilton and Dan Garner did a very good job explaining the system, how it works, what was involved with the installation, warranty, pricing, etc.  

Its been a week since my system was installed in my crawl space and I already notice a positive difference in the air quality in my house. Great job.  Mike C. and his crew were great. They were knowledgable, hardworkers,and ready to answer any questions I had. Great job Mike!  

Dillon H. and Doug S. did an exceptional job finishing our basement with Ever last walls. Our 100 year old basement was extremely difficult to finish. All the walls were crooked and it took more material than originally projected. They had to reconfigure the measurements and it turned out to be one of their most challenging jobs to date. The job that was preformed was out of the ordinary and done to our very satisfaction. Dillon and Doug thought out of the box to complete our project. We would recommend Mid-American Basement Systems, Dillon, and Doug to anyone. 

We are overall VERY satisfied with the company and the work performed.  Cole did a great job explaining all that would be done with the job and didn't put any pressure on us to do the project. He went above and beyond when we ran into some unexpected problems. They were addressed and done right. We would recommend him to anyone!  Dillion H. and Doug S. were on time and very polite. They answered all our questions and preformed the project in a professional and experienced manor. This is not as easy job and they are hard workers! We can't say enough good things about them. The cleanup process was done to our satisfaction.   We chose your company because all the reviews were above the average compared to all the other companies we looked into using. We are glad that we made the decision to go with MidAmerica Basement Systems. If need any more work done in the future, they will be the company that we will call.

I chose MidAmerica Basement Systems on a referral from my daughter and son in law (Brooke and Sam Nelson/Berkes), along with the information provided by the salesman (Troy Hamilton). These guys are hard working, professionals, that were very considerate of the homeowners point of view. Kevin Smith and Chris Riley did a nice job, and utilized their time well. Again, very considerate of working in someone's home. Good information and great representation from our design specialist. The appointment setter was pleasant and informative. Good communication from start to finish. 

Mike Clemeentz was the foreman for the installation at my home. Very professional, courteous, and neat crew. We chose your company for two reasons:  1) You sent books, which included information about basements and your products/services. 2) The sump pump system is unique on the market.

I was very impressed with Mike Clementz. He and his crew were always professional and considerate. Mike had no problems talking to me about changes that needed to be made or about problems he encountered. I was amazed at how clean the crew left the basement. Our basement has never been that clean.

I was under a very strict timetable to have the job done by a certain date. MidAmerica went the extra distance and got the job done on time. Chris was the sales/engineer and did an excellent job explaining the system, helped get the job done on time and followed up to make sure the job was completed properly    

Devin Davis & Oscar Munoz were awesome! they are very professional and polite. I will be requesting them when the rest of our products come in! We had Encapsulation of crawlspace, & Mold clean up done.  We chose your company because of Your BBB rating! After some research on the internet, we believed we found our company to do our basement and we were right! A+ all the way!

  Mac McDaniel was very helpful in explaining the need and how it worked. Bill and his helper were outstanding, knew what they were doing, worked well together, and explained everything at the end. Much to my relief they made a minimum of mess and cleaned up super well also promising me there would be no mice coming in where they made holes!!  

MidAmerica Basement Systems was easy to find on the internet. After leaving a internet message on a Sunday, a person called us (on a SUNDAY!!) and set up an appointment. The fast response was a definite sale. Shows that they think we are important. We would recommend this company to anyone! The salesman was informative, and broke everything down in understandable terms. He wasn't out to sell us something that we didn't need. He was honest. Dillon, David and Adam were absolutely fantastic. Dillon has a great personality with a great sense of humor. He made us feel at ease and was advocate for what was best for us. Couldn't have asked for anything better out of this crew. I loved that Dillon was adamant about putting our system in to make it safe for us. He refused to put it in the way it was suggested. He did a lot of extra manual work, but in the end, this was the smartest and safest way to be done and the way it should be done. GREAT JOB DILLON AND CREW!  The cleanup process was more than what we expected! The got rid of old equipment which was absolutely fantastic. This crew was very knowledgeable and professional. Left the basement, house, yard better than when they arrived. Super service from Dillon, David and Adam. WONDERFUL!      

I was very satisfied with Doug Skinner, crew leader, and his crew of Devin and ReShawn with their work and professionalism. They were efficient and had a pleasant attitude. When a minor change in the installation of the system needed to be made, Doug calmly and quickly made arrangements to have an adjustment authorized. This is the type of professionalism that makes your company top rated. Fred Romane, company salesman, was knowledgeable and gave a good presentation of the company product. Enjoyable doing business with your company.

When I called to make my appointment for a yearly check-up of my pump the gal was SO NICE. Very chatty.... even though it was late on a Friday afternoon :) Nate installed two new pumps and a battery for me. He never minded my dumb questions and explained everything to me very thoroughly. I know have a better understanding of what my pumps actually do. Nate had a lot to clean up with my old pump and you can't even tell he was down there. I appreciate that!

Almost thirteen years ago, after I bought this home, I experienced flooding in the basement. When I bought the home I was told there had never been a problem with water in the basement. This was presumably affirmed by home inspectors, etc. Not true! I was blatantly lied to by the Realtor and the previous home owner, incidentally he built the home. I then did some research to locate a business that specialized in basement containment. Thus, Mid-America Basement Systems. Since the my first encounter, I have been very satisfied. The crew yesterday, Adao and Kyle McCarty, were very professional and complete in servicing my units. Thanks to them and your organization.

Tim Lopez was the technician for the yearly service on my waterproof system. Tim was on time, courteous and friendly. He answered all my questions very clearly, and I hope to see him again next year. I would highly recommend this company. After seeing ads on TV I called and a representative came to my home. This person explained what needed to be done and why. All the work was done with no unexpected problems or costs. They did the job on time and left me with no cleanup problems. It totally worked out well.