Testimonials for MidAmerica Basement Systems

Everything from start to finish went smoothly. Joe Sarb is amazing. He assessed my basement for problems. Showed me what his company had to offer me and then gave me his suggestions. Never did he try to push anything on me. The decision was all mine. After the job was complete he stopped back to look at the work and see if I was happy with the job. Oscar and his crew were amazing. They were very professional in doing their job. From time to time I would have questions and Oscar would stop what he was doing and take the time to explain all of my questions. Everything was clean and tidy when they left.  I chose Midamerica Basement Systems over other company because comparing the product, price, and warranty, no other company out there can compare. I would recommend this company for all of your waterproofing needs. Fantastic Product, Fanastic Service, Fantastic Price, and Fantastic Warranty.

Kevin and his work team were Outstanding, and completed all work details in a Top-Notch manner. We completed the Job Survey this morning, and gave you folks five Star marks on all question asked. Kevin has several photos of all completed work areas, and the results are great!! We also joined your MABs Care Club, and look forward to future inspections and maintenance as needed. 

We chose MidAmerica Basement Systems because we were interested in more than just waterproofing and you were able to cover it all (egress window, waterproofing, radon, flooring, humidity control, air quality). A one stop shop. Karl worked hard in less than ideal temperatures (10degrees or less/snow). He kept me informed, took time for my questions, went over things with me before leaving.  Also covered the entry through the porch and down the stairs with plastic to help keep it clean which I appreciated since weather was so bad.  

We were very impressed with your products. Your installation crew with crew manager Mike Clementz did an excellent job! They were on time everyday and worked late in the day. They did an excellent job keeping the dust down when jackhammering for the sump pump and cleaning up each day. They quickly solved a few issues we had with placement of a Sanidry. All men in the crew were very polite and answered our questions. The final product and final basement is beyond our expectations! We will definitely recommend you to others. We had found your company in the phone book and your sales rep, Mike Banks, was so helpful in laying out how to solve our problems. We were sold right away. Thanks!

"I just wanted to express my gratitude at Tim’s level of professionalism.  We very much appreciate having someone come, and be honest, and to tell us exactly what we need." 

January 11, 2018 Dear Sir: My neighbor had extensive work done and highly reccommended MidAmerica Basement. My project was completed Fall 2017. Karl Riecke installed the egress window and did an amazing job! Justin Bailey and his crew installed the waterproofing, basement windows and wall restoration. The transformation was incredible! I appreciated their expertise and friendly, but professional manner. Thanks to this group of hardworking men.  Sincerely,  Debbie S.   Cedar Rapids, IA

I've had your products (floor, walls, windows, sump pump, Sanidry, washing machine hoses, etc.) since 2009/10. At that time, your company had the most complete solution for what I needed. I'm going to be getting your new Sanidry shortly since my old one (much bigger) finally died. I've never been disappointed with your products or service, and my basement has been dry every since installation. I've recommended your products to the church where I work -- where they have a basement that desperately needs waterproofing. A salesman has already come out to speak to the parish manager. The decision is out of my hands, but I've strongly recommended your company and waterproofing products.

MidAmerica Basement Systems was the only company that I called! Dillon & Doug were the best kind, courtious and knew what they were doing. They were GREAT!

Mike Clementz did an amazing job. He explained everything & did step by step directions. We couldn't be more pleased.

Company as a whole is awesome. Great people working with Mid America Basement Systems. My Call representative was very polite and professional. Called me back when she said she would.. Our design specialist, Bryan Nachazel was great to work with. A great 1st impression of your company. The best of the experience was Rodney Gaither and Ra Shawn. These 2 are Rock Stars!!! Very, very knowledgeable, took the time to answer all our questions. These 2 are an asset to your company. Rodney was the nicest, most polite service oriented individual I have the pleasure of doing business with. KUDOS to this duo!!!  the 2 rock starts did a phenomenal job on clean up. My husband and I were super impressed and amazed at how hard these 2 worked. These 2 need to be acknowledged for a job well done. I received WOW customer service today. Our old house had a terrible leaky basement. I called your company on a whim and was super impressed with the work and the fact that we had a dry basement for the 1st time ever. When we lost our house to 130 mile an hour straight line winds we rebuilt. New basement, thought we were good with tile and sump pit installed. Boy were we wrong. Our pit/pump couldn't keep up, after 2 floods in the basement, I called you company. I know that I will sleep well tonight during the rains as I am covered by Mid America Basements Systems and the Triple Safe Sump Pump Systems. I will seek you services again if I find I need any of the other services you offer in the future. I would highly recommend your company for any waterproofing, etc. Thank you.  

"Since having the basement system installed your company has been exceptional in taking care of our system.  Tim did a very thorough job today in inspecting and servicing our system.   My wife saw your ad in the paper and asked if she could call. I reluctantly agreed. Your salesperson came and looked at our basement and said it could be dried up. I didn't really believe it possible but agreed to do it as he guaranteed it would work. Well, long story short . . . IT WORKED, and our basement has been bone dry ever since. Made a believer out of me. Re: competition, at the time we didn't know of any and now glad we didn't."  

MidAmerica Basement Systems is a Quality Company!  When I first contacted you a couple of years ago, it was because of television advertising. Since I have worked with Mike, Justin and his crew, and now Adao, I choose your company because of its people, and their commitment to quality work.  Adao was a good communicator with a sense of humor. Adao made sure to do a good job of cleaning his little messes. Left the house like he found it!

Wes was very accessible through the whole process and answered all our questions. He was knowledgeable about the products and services. Oscar and his crew are extremely hard workers. They finished the work on time. They were concerned about us being fully satisfied with their work. Oscar knows what he is talking about as well as installing the different systems. He was also very professional in the payment process, etc. Adao did the crack repair; we found him to be very professional as well. We were very satisfied with cleanup. We chose MidAmerica Basement Systems because of your website and a referral by Dave Waskow of Sumner, IA.

"On June 3, 2017, a representative of your company stopped by at my request. I MUST let you know he was way ABOVE & BEYOND the normal service call. Please recognize him with a SPECIAL WOW! in your Monday Meetings. His name is Adao."

I heard good comments about MidAmerica Basement Systems, and talked to a representative years ago at a local home show. I had a basement drain/pump system installed in one rental house several years ago. Because of success with that 1st system, I had another installed in a second rental house in 2015. Today, 02-Jan-2017, Adao Natario performed service on both systems, replaced one pump, and also recommended some other work, which I will consider. Adao is a good representative for your company, works well with customers, shows enthusiasm and professionalism, and ensured the work area was clean before he left. Thank you.