Testimonials for MidAmerica Basement Systems

I am very grateful That I picked the right company to do the job.  They were very professional. Our salesman was courteous, knowledgeable and true to his word.  Our Install crew, these 3 men, Mike Clementz, John, and Levi were professional, worked great with each other and told me I needed some electric things that needed taken care of. I was so happy to find this out and have already took care of the matter.  They cleared out things in the crawl space that I didn't know was in there, plus they needed to throw away. I chose your company because of the materials they sent relating to my problem, so I could read about what needs to be done. This I thought was great!  

I already have a lot of your products in my basement and they have worked out good for years. I upgraded to the Sani Dry Sedona. Adao Natario was very nice and explained how the SaniDry works.

Tim Lopez- What a wonderful gentleman!  I was super-pleased with his work, he’s a super-nice guy.  He’s an asset to MidAmerica Basement Systems.  

All aspects of service are great.  Mac was very knowledgeable, good natured and sincere. He helped us create the basement we wanted, convincing us that his knowledge of his products were even better than the ideas that we had come up with.  Mike Clementz is one of your most valuable assets. He is a workaholic and a perfectionist. He wants the job done to the customers satisfaction. Don't lose this guy!  The cleanup process was fast, efficient and complete. Especially appreciated the method used to break up cement keeping the dust at a minimum.

Met at QC Home show. Cole came to our home and gave us an estimate and detailed idea of what we were paying for and what to expect. Very knowledgeable! Richard and his crew came out and did a great job! They were very professional and worked in a timely manner to ensure our needs were addressed. We will definatley recomend to our friends and family! Thank you Cole, Richard and Crew!!

Justin Bailey went above and beyond! We needed the project done quickly.  He worked day and night to have it done in a week.  They did a very fast insulation in one day. Outstanding work! Very good job of cleaning inside and outside. Justin Baile was the main reason we chose MidAmerica Basement Systems.  With his presentation of the product and not trying to push anything we didn't need done. 

Mike Banks was extremely helpful with our questions and professional. He seemed genuine in understanding our problem and was very honest. The crew was very polite and helpful. They also cleaned the ice off my steps. They worked their tails off and were extremely curtious and made sure they wouldn't leave a mess. I can't say enough of how awesome they were.

When our design specialist came to our home for the first initial visit, he was very friendly and knowledgeable and was will to answer our many questions. When we decided to go forward with this and requested Bill and his crew, that wasn't a problem either. When Bill, Justin and Jamie arrived they were very friendly and professional. As far as we're concerned, they all deserve a WOW! Service award! What a great bunch of guys. We would recommend them to anyone. We are extremely happy with them and the job that they did.  

Very Professional from first point of contact to completion of job. Every one no matter what area, sales, office, working crew, were right on target and did their job well! I felt informed, included, taken care of by a very professional company! Cost of job I felt was very reasonable! Joe Sarb is Stellar! He matched my needs specifically and found a plan for me that fit my needs. Every detail he mentioned was going to happen, happened on the exact time line he gave! Outstanding sales person! What he preaches, happens! Justin Bailey -Stellar! Justin and his crew had excellent attitudes, are incredibly hard workers, worked as team members, were conscientious of my feelings and a crew I found to be very professional! They do laborious work, not easy work, and the whole time I did not hear one complaint, or negativity! Justin's calm and nice demeanor is definately a key to his crew working as team members, yet he is right along working with them and foremaning the job extremely well! Great job, Guys!  They left it almost cleaner then they found it! Excellent crew! They transformed my basement!

AAA++++++ all the way! Highly recommend for anyone looking to do basement work.  Great communication from everyone.  Mike Banks was professional in all aspects. Made us feel comfortable in going with MidAmerica.  Robbie Stoutenberg and his crew were top notch the whole time. Very friendly. Encouraged us to overlook the work at any time. All questions were answered by him and his crew. Very impressed by this crew.  The pricing was right in our budget. We had put off fixing the basement for years because of price.

At the time we selected the service MidAmerica had the best product offering for what we felt would meet our needs. That was back in 2009ish. To this point we absolutely don't regret the decision and expense of putting this product in our home. It has paid for itself year after year.

I just want to say thanks again to our installation crew, Mike and Levi, it was a little tough for this home owner to see a giant hole in the wall, but they assured me it would be fine and look great and they were right!!! Joe Sarb did an amazing job selling me on these windows, he met with my husband and I at a time that worked perfect for us and was very knowledgeable about the products that were offered and answered all of our questions to our satisfaction. The installation crew was amazing! Mike Keck and Levi (I think that is the right name) were very professional and did an amazing job of making the window look like it has been there all along, I was amazed at how quickly the installation was completed and at how well they cleaned up after themselves. I couldn't have asked for a better clean up job, there was very little dust, after a couple minutes of sweeping and rearranging my basement was back to normal! We were recommended to your company several years ago for a sump pump install. When Job Sarb came to inspect the pump recently he offered me some flyers about windows and other services that I didn't even realize were offered. We had been talking for a long time about doing an egress window and after working with Joe we decided to purchase and egress window as well as 4 new basement windows.

We received three bids for this job...MidAmerica was very competitive price wise, but the detail of the information they provided, along with the dedicated waterguard system is what sold us. Salesman Wes was vey informative and worked with us to find the best solution for our budget The crew was fantastic! They kept me informed of when they would arrive, what stage they were on, and the reasons they suggested specific choices.  The Cleanup process was perfect..... they left the basement cleaner than when they arrived. 

I am more than pleased with the work Greg and Mike did. They were very polite, respectful, helpful, and timely. I really appreciate the service and work they did with my window!  Very friendly, kept me informed as they worked and had me give my input where I could. Crew was timely, respectful, and efficient! Would hire this same crew back in a heart beat.  The only way people knew they were here was from the finished product (egress window). I had nothing to clean up! Thank you!!!  I first found your company just searching the internet about who installs egress windows. Then, when talking with my parents, they had your company waterproof their basement and loved the work that was done. I also knew a couple of people that were used as references and knew I could trust your work.

I chose MidAmerica Basement Systems because I heard about it from a Facebook friend. Not much competition. We looked and looked. Locally it was minimal. We got one other semi-estimate, but they didn't know what they were talking about. I think the company is eminently professional. The call repsentative was a very pleasant person on the phone.  Everything was explained well by our salesperson.  Oscar and his two nephews did a really good job. He discovered a broken sewer pipe and fixed that, too. He also explained things as he went.