Testimonials for DryZone Basement Systems

Nick was ON time and finished on time that is what I like. He explained the service provided and was very knowledgable. He also left the work area as clean as it was when he arrived.

My experience with your office staff was top notch - Nichole in particular.

Installation crew was very courteous and professional. Salesman had an excellent presentation, and having the book beforehand certainly helped.

Hi Len, As I mentioned during our phone discussion, this is now our 3rd interaction with various regional locations of "Basement System" company products. Your willingness to work with us to address both the basement & crawlspace issues, the professional level of customer service and the quality of the materials used resulted with us selecting the DryZone Basement Systems for this project. The crew were excellent and Steve answered all of my questions patiently and kept me informed at all stages of the installation including explaining various recommendations for issues that became evident during the project implementation. John and I were very pleased with how the installation took place. Payment is going out by Certified US Mail today and should arrive in the office early next week. We would definitely contact the company for further project needs and would be willing to act as a reference for potential customers to speak about our experience. Best regards, Sheena P.

Down to earth, no bologna presentation. I think the job and the people were outstanding, It was a pleasure to have your people in our home.

Please pass onto the management that I thought Curtis was beyond awesome today. My machine needs work which is unfortunate, but Curtis was helpful in explaining the situation and I appreciated his expertise. Best, Eric

Dear Dan, Carlos and Cole just left, and I wanted to tell you how impressed I am by the job they did. They were punctual, super courteous, astonishingly quiet, and efficient! I had blocked my whole day and predicted hours of terrible noise -- but they were done by 1:45 and I hardly heard a thing. Carlos explained everything to me, and they even did me a great favor by carrying away some shelving I no longer needed. Truly, they should be commended! Thanks for the great service,Sarah  

Dear Courtney, Ryan and Carlos did a great job. I am not only more than satisfied but so pleased in the way everything was handled.   I hope your company recognizes how valuable you and Ryan are. As a recent widow responsible for getting a home back together after 7 years of issues with my husband’s health and well being the task seems monumental.   Your pleasant and efficient manner and Ryan’s work ethic and kind understanding of my situation gave me a positive energy that at 86 years I can take care of the home my husband built with his own hands for us.   I will continue to recommend DryZone.   My gratitude, Valerie LaCross

The salesman was very knowledgeable and professional.

Ricky and his crew were amazing. I was told the job would take 2 days; they managed to finish in one day and my basement looked beautiful (sump pump, dehumidifier, waterproofing and installation of drainage and foaming). I cannot say enough about this very professional company from Joe the representative to Ricky the crew chief. I chose DryZone because they were willing to come on a weekend to assess the property

Good morning.   Jonathan Costa, Senior Foreman, and his team enlarged an existing sump, installed a sump liner, and replaced two older Zoeller pumps with new Zoller pumps.  A SaniDry Sedona humidifier was also put in place and drained to sump.   This is the second sump pump installation by Dry Zone at this property.  The earlier installation included a complete perimeter drain in a separate basement area.   Mr. Costa was knowledgeable, courteous, professional and, in all respects, a good representative for your company.  The work was done in a competent manner by Mr. Costa and two other persons.  Cleanup was excellent.  Care was taken to protect hardwood floors crossed to access inside basement door (no outside access).   Very satisfied with work done by DryZone during this installation, as well as previous installation.   It should be noted that DryZone is somewhat more expensive than other contractors who do this type of work.  However, I have been satisfied thus far that the premium price is justified.   Albert S

Just wanted to tell you guys that 10 years after getting you guys in to completely seal our foundation prior to finishing our basement, and provide under flooring and humidity management equipment: We just experienced 12 inches of rain in 96 hours in North Attleboro, complete with a state of emergency.  Our basement is bone dry.    Pls pass along to your team!    With thanks!  B

Yes, Steve came out to complete the inspection and everything went very well. My appointment was actually scheduled at the end of Feb and he contacted me and asked if I would like him to conduct the inspection a month early. I appreciated that he was thinking of me. He worked with my schedule the day of to arrive at a time that worked best for me.  I was happy that I received a quote later that night. I reached out a few times with questions and he always responded within the same day, most times within an hour.    I utilized DryZone Basement on my previous residence and I am planning on moving forward again on my current address.    Best, Erin

This company provided me with many extra services and did not charge extra fees. We are moving and needed quite a bit of work done in the basement. With their help, not only did we receive a lifetime warrantee for the system, but the crew did some demolition that helped greatly. On top of everything else, Ricky's crew returned our escaped Bearded Dragon into his cage! The finished product is clean, precise and they delivered exactly as promised.

I just had service done by one of your people, his name was Jordan, and I just wanted to tell you that he did a very nice job and he was very very pleasant and so far I’ve been very happy with your service as well as the people that you send here.