Testimonials for DryZone Basement Systems

Pat Cahill was fantastic. Easy to work with. Tom Adams, the project manager, and Eddy Castaneda (subcontractor) were great. Very professional. Your literature gave me the impression you were truly experts in this field. Your reviews online were outstanding.I forgot to mention the young men who did the initial work of installing the drain, the sump pump, and putting up the white fabric liner on the walls. They also did an exceptional job and were very professional and courteous.  It was pouring rain that day, and they had to mix the cement in the rain and haul buckets in and out of the basement!  They never complained and cleaned up very well when they left.  I'm sorry I didn't submit my review on them I forgot to mention the young men who did the initial work of installing the drain, the sump pump, and putting up the white fabric liner on the walls.  They also did an exceptional job and were very professional and courteous.  It was pouring rain that day, and they had to mix the cement in the rain and haul buckets in and out of the basement!  They never complained and cleaned up very well when they left.  I'm sorry I didn't submit my review on them promptly because I later saw that there was a monthly recognition program.  So please make sure they get some type of kudos for their hard work. Again, we love the results.  We will definitely speak highly of you to our own friends and family who may be interested in this type of project. 

your brochure is the best "dry basement, 101 course", very informative and educational. Well written, simple, easy to understand. Jay is very friendly and trusworthy. He explained the product very clearly and I gave him the depositimmmediately, without consulting my wife who must be advised with any major expenditure. I appreciate the friendly email and especially personal reminder of my apointment. Very easy to become friends with Jay and share Greek coffee, pasetries and fresh eggs from my chickens. the 3 crew team (I forget their names were very cooperative with their group leader. I think his name was Ryan and he worked at the level of 3 persons. Never stopping in performing 200% and leading motivaating his crew to do their best. He is a kepper and a valuable aseet to your company. I am willing to hire him in my construction company but I an sure he is loyal to your company. Be proud for employees with his work ethic and dedication. Clean up was Excellent. I wanted to hire them to clean the rest of my house but they were on their way to another assignment. I chose DryZone because One of my friends and a previous satisfied customer of yours, Nancy G., highly recommented you for your excellent, trusworhty product performance and confidence in your company. I will recommend you to any of my friends who has wet basement problems. 

I chose you because of the Presentation at the Home Show in Providence; James did a superb job in every respect on the installation. Many thanks!

The whole company is efficient and great at communicating. The sales team was courteous and prompt. Steve and Todd on successive days. Smooth admin: Dan, Erin. The installation crew was great! Steve, "Mat with the hat" and "Mat without". The cleanup process was impressive, not a scrap left behind. I chose DryZone because my neighbor recommended them.

I have had really good experience with the company and the employees. Very professional and prompt service. The woman on the phone was Very good and provided courteous service. The tecnician was Courteous and professional.

The young man, James, who showed up was on time, was personable, seemed to know what he was looking for, explained his findings to us clearly. He was very good.

Company was very professional. Addressed all my issues without hesitation. Very efficient and pleasant to deal with on the phone. Every company should have a crew (manager like Steve). The cleanup process: Left everything perfect very pleased. I chose this company because a friend of mine in the industry recommended you highly.

I just happened to drive by Company office. Went in and asked for literature and received a very informative book. I then did some reviews of the WaterGuard system and Todd Lutinski's Company and decided to go with him. Besides, anybody who lets his dogs greet you when you come into his dealership can't be bad! Incredible Professional company! All interaction with this company was pleasant. Derek knew is products and suggested a system to address my problem. Not Pushy! Ricky and Rene were the greatest. They answered any questions and did an outstanding installation. When they finished, you would never know that they had been there except for the most professional looking install I could have imagined. They are a true asset to the Company. Whatever your paying them it's not enough. They left my home spotless!

I chose DryZone Basement Systems for several reasons: (1) I have been a client for several years-- they installed two back up sump systems & continue to service them; (2) Todd Lutinski has a wonderful operation, is honest, reliable, professional, and attentive; (3) Todd's initial expertise with concrete surfaces, and his willingness to take charge (& be present) for the entire recent job, was the main reason I went forward with the work; and (4) They are great in emergencies---customer service & communications are excellent. I recommend them highly & will continue to use them.

The maintenance service was completed at our house located at 3 Freeman Street in Sandwich Mass. I was extremely satisfied. Erin was very pleasant and was extremely accommodating when a snow storm interrupted our original appointment. James Boughner was professional, knowledgeable, and very patient in explaining the system to me. A true asset to your company! James' diagnosis was completely on target.

Annual maintenance. The technician was professional, good humored, and timely.

Nick DeCosta is a professional who knows and loves his job. It's always a pleasure to see him yearly for my service call. I always know that I can trust him in my home. This is important to me. Thank you DryZone Basement staff for being such a great company. Sincerely, Paula C

Dryzone's reviews and customer service was greatly reviewed and very much the truth!

Hi Erin! We're about to sell our place and were wondering if you have a receipt saved somewhere for what we did to waterproof the basement. Is the guarantee extended to all future homeowners?  Thanks so much for your help! We haven't had a single drop since waterproofing the basement and will absolutely use you guys if our next basement needs waterproofing :)  Emily

Our neighbor recommended you. You have a good reputation and your brochures were helpful in explaining what would be done and why. Crew was excellent, worked hard and were pleasant.   Update  7/2016: The pump and French drain system is excellent; we have not had a drop of water in the basement since the system was installed. Annual maintenance is efficient and quick.