I had a truly positive experience from the first phone call to the completion of the work. The representative was pleasant, patient and was extremely knowledgeable with all aspects of the basement system. He was thorough in explaining to us what we needed and why. He was not at all pushy and trying to sell us anything we didn't need. He explained the process from beginning to end and at that point we were convinced that this was the right company for us. The office person was also extremely pleasant and was willing to help answer any questions we had after the initial visit. The appointment was made and when the guys came they got right to work and did they all worked together as a team. There was no standing around wondering what to do next. It was all planned out beforehand and the work was done in one day. They were thorough and cleaned up after themselves. They did a great job and I am confident I won't have to worry during the next torrential rain storm. The system is in place. Only time will tell.
Paula of Middleboro, MA
Thursday, July 21st