Testimonials for Franks Basement Systems

Just wanted to mention to you regarding the crew that was here (Dave, Anthony, and (Canadian) Chuck. They were very easy to talk to,they explained the process they were going to do,  professional, courteous, polite, and respectful in trying to keep the dust at a minimum and covered everything. They swept and cleaned the floor and stairs and took away buckets of concrete, and didn't leave any tools behind.  I will recommend your service to anybody I talk with and ask for these gentleman. Great representatives of your company. I'm looking forward to the quality that they did.  

The crew did nice work. They were polite and courteous!

Your Drainage professional was very thorough in all aspects of the job, remedy, costs, etc. etc. The crew explained everything step by step through the entire process. I was very satisified with the job Craig did to correct the problem - NO MORE WATER LEAKS!!!

Your guys explained everything completely. The cleanup was excellent. I had work done previously and called you again. I hired you because of the professional job done and the cost.  Nice to have a business who cares about the customer. Installer did a great job.

Your company has a good reputation for excellent work. I had my basement drain tile put in. Everything was explained to me in detail and the crew was professional. You may use me as a reference and I would hire you again.

Your office staff was professional and well trained. The cleanup crew had a checklist and used it.  I heard of you through an interior decorator. I hired your company because other companies did not know what to do. Your man knew what needed fixing. I was impressed with the booklet and professionalism of your staff and crew. Very positive experience.

I saw your trucks in my neighborhood and called. I hired you because of your commitment to customer service and price. Great job!

Our friends were satisfied customers of yours. We were very pleased with the work done. Your crew were hard working and nice to deal with.

Your office staff was professional and your crew explained everything theyw ere going to do day by day. Cleanup was good. I hired you because of your reputation. The work was done efficiently and completed sooner than expected. Happy to recommend.

Hi  - you installed my yard drain tile. Mike did an excellent job explaining everything and anwering questions. The crew was excellent and worked hard. Cleanup was excellent - you would never know what work was done!  Mike was knowledgable and thorough in his presenation - the other quotes/presentations I had were not.  I was impressed with response time to all of my inquiries. If someone said they would get back to me, they did.  Thank you for a job well done!

Hi, you installed a new sub pump for me. My son referred me to you and I hired you because of your reputation and experience. I would hire you again - great job!!

You helped me with my backyard drainage issue. I was referred to you by a friend and I hired you because of your price and reputation. I would hire you again. You are good people.

You tied in my gutters to the existing drain lines. I've used you before and hired you because you provided a fair estimate and because of my past experience. I'd hire you again too.

We saw you at the home show and hired you to fix our basement wall leak. Your price was lower and you were able to pu in a new basin as well. We are very happy with the job. NO MORE LEAKS!! We'll hire you again.

You do a lot of work in Tonawanda and you did work for my parents. From their reference I called and hired you to install a sump pump and bubbler to the street. I would absolutely hire you again.