Testimonials (Customer Reviews) for Franks Basement Systems

"Both crew's that were out were great! First crew was hard working, could not have been any nicer or polite. The first crew was digging in hot weather too. WE are very happy! They did excellent work!"

Linda & Dave B. of Tonawanda, NY
Friday, June 23rd

Just wanted to say how nice and well cleaned up my front yard was when I had a bubbler system put in. The grass is already growing back and it looks like no one even touched it. Victor and his crew were all professional and Victor took the time to explain the system to myself and then again to my wife when they had finished. I will be recommending Frank's to every one I know that needs any basement or water work done. Thanks.

Michael S. of Tonawanda, NY
Wednesday, July 19th

Our customer Tana from Tonawanda, NY called after Andrew left to thank me over & over again for sending Andrew out right away. He showed up earlier than I had told them & they were very grateful for that & for Andrew for fixing the Sump pump.

Tana T. of Tonawanda, NY
Tuesday, October 10th

Thanks for all your hard work. You went above and beyond what I was expecting.

Grace P. of Tonawanda, NY
Wednesday, December 20th

Victor and his crew were great! Very happy with work that was done.

Peter N. of Tonawanda, NY
Tuesday, December 12th

Very happy with the crew. They have been all gentlemen and have been very thorough with their work.

Vince S. of Tonawanda, NY
Wednesday, December 6th

So happy with Bryan, he is a nice young man & did a fine job!

Beverly C. of Tonawanda, NY
Wednesday, October 25th

His demeanor was amiable and his willingness to investigate and, at a future date, correct the issues I have encountered with the drainage in my yard was exemplary. He and I discussed a corrective measure to pinpoint the source of the water migrating into basement that is acceptable for the time being. I greatly appreciated his effort today. Additionally, thank you very much for your continued assistance in this matter.

David R. of Buffalo, NY
Wednesday, August 16th

Very happy with Victor & crew, Victor even took pictures of the crawl space for better explanation.

Terry O. of Buffalo, NY
Tuesday, August 8th

Cristal called to let us know " Robert & the crew were- professional, clean, neat, simply Top Notch! Thank you ! "

Mike & Cristal M. of Tonawanda, NY
Tuesday, October 29th

Mike C was great! Anthony and crew were professional and efficient!

Kathleen B. of Buffalo, NY
Friday, April 17th

Extremely happy with Chris! He does great work!

Nancy M. of Buffalo, NY
Thursday, April 30th

Just wanted to let you know we did not get a drop of water in the basement during Saturday's downpour. Sump was going off about every 5 minutes during the worst of it but everything worked as promised. Needless to say, I am extremely happy about that, and the fact that we had the work done when we did. To say it was money well spent is an understatement. Thanks again to you and the crews who did the installation.

David D. of Buffalo, NY
Wednesday, July 21st

I have always trusted Frank. He replaced a basement wall years ago; since then, I call him for any plumbing needs. Frank is a nice honest guy, as is his son. I’ve had all positive experiences with his employees: knowledgeable, friendly, professional!

Nancy S. of Tonawanda, NY
Tuesday, March 28th

You installed a sump pump and waterproofed our basement. We were referred to you by a friend and hired you for your lifetime guarantee and your price. We are happy with the work and we'd hire you again.

Nicole and Darius of Cheektowaga, NY

Testimonials for Franks Basement Systems

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