Testimonials for Franks Basement Systems

I hired you because of the professionalism of all your staff and the patience you showed in explaining your work. It is a joy not to have anxiety every time it rains because our basement is dry! Thanks Frank!!

Amazing customer services and reasonable prices. I'm always thrilled by how nice all the staff is. Every person who take a phone call and every tech I've met have been personable and helpful

You fixed a leak in my basement. LOVE your lifetime warranty.

You created a drainage system on one wall and installed a new sump pump. We were amazed at how the lawn was repaired. You could not even tell work had been done.

Andy T. was "professional, friendly, could not have been nicer"

*** RAVING FAN *** customer called after tech left the house- said "He did a great job & was on time!"

I just wanted to send out a thank you note to Josh and Jason and they're hard working crew.( I'm sorry I didn't learn all their names) From the very first day of our basement rebuild everything moved along like a well oiled machine. All the equipment arrived and the crew fell into action. They took care to keep things as neat as possible under the  circumstances. Then came the torrential downpour! They still kept working! What a great hard working bunch of guys you have. Even my neighbors committed on how hard they were working, but said whenever they saw them they were always happy and friendly.   Dave and his crew came in and starting their part of the work. Everything just moved right along, right on schedule. I was very impressed how everything just came together. Everyone was very conscientious and they always cleaned up at the end of the day.   The great part was that any time I had a question or needed help (like moving the washer and dryer or saving a bush out front),they were always willing to help. Congrats to having a great hard working crew.  Thank you all and I would highly recommend Frank's to anyone needing basement work done.  Thanks again, Tom and Karen T.

Very Happy with Bryan R, he did a great Job!

Just wanted to tell you that your crew did a great job yesterday. I think Anthony was the foreman. They installed a new drainage pipe from our downspout, through the yard, to the street. We appreciate that it was done quickly, and the cleanup was excellent. They covered the ditch very well. The plantings were left in good shape. You can hardly tell they dug it up. Thanks also to Ray S. for setting up the job.

I am so happy with the work that Frank's did for us! The foreman and crew were so hardworking and did an amazing job. Our backyard actually looks better than it did before. Thank you!! Larry & the crew were amazing! It was a great experience. Customer also called & said: "They are all hard workers & she wants to keep the Frank's sign outside so all of her neighbors can see how great Frank's is." A very happy customer, Tina

Customer called to let us know "Anthony & the crew did a great job! They were clean, competent & polite"

Just a brief email to compliment one if your employees, Brian on his excellent work to date. A break in my storm drain caused water and mud to pour into my basement during several rainstorms. Brian is in the final stages of completing needed repairs inside and outside of the house. His work has been so outstanding that I have recommended Frank's to a neighbor who seems to be experiencing storm drain and sewer problems.

The crew was fantastic, professional, and courteous of my son (who is 1yr old) and they shoveled my driveway for me. I had a great experience overall.

The crew has been very good, clean and attentive.

Andrew was very nice & polite!