Testimonials for The Basement Doctor of Cincinnati

On 12/13/19, our foundation and gutters were repaired by Mike Pritt and his assistant from The Basement Doctor.  The service and repairs were excellently done.  Mike was extremely professional and left absolutely no mess at all.  The work was explained by Mike before he started.  When the work and clean up were completed he showed us exactly what he had done.  He was courteous and did a wonderful job. I will always recommend The Basement Doctor and Mike Pritt to anyone needing their service.  It is employees like Mike that make this company as good as it is. Sincerely, Greg and Donna V.

"Glen, Steven, Nate, and Mike came and provided incredible, friendly, and thorough service. They were in and out within four hours and they cleaned up thoroughly when they were done. They took time to explain what everything does and how it was installed and what it's going to do for me in my basement. I sincerely appreciate extra little tips they provided for how to keep my basement spider free.😊 Walt, my salesman, was not pushy and didn't try to upsell me for things that I don't need. He was patient and spent quite a bit of time explaining the process beforehand. In addition, the communication leading up to my install date was impeccable. I can't say enough good about this company. You should definitely call them if you have any kind of water issues in your basement.   Signed, A highly satisfied customer"

Steve came out last week to give an estimate to see what it would cost to have part of my basement done. I thought it was worth a phone call because he did such an outstanding job I didn't feel like he was pushy at all he just gave me the facts and did a great job of just teaching me what needed to be done. I felt like that job needed to be recognized because he did a really great job, and I felt like that was worth a phone call.  He should be recognized for that. 

First off, hats off to Rusty, Kellon, and Tyler. These guys really worked hard and got the entire job done in one day. Didn't have to take a second day off work. The work looks great, and they were sure to show me everything they did and explained everything to me. All three of these guys were very professional and didn't leave a mess when they left. I would definitely recommend these guys to everyone. As far as the company, they showed up on time, made all the repairs that were discussed in our initial meeting, and exceeded all of my expectations. I am a very satisfied customer.

10 out of 10 for the Basement doctor! Dan Hack was great to work with, very responsive, and professional. Dan did a great job in explaining the cause of the water entering into my basement and was very honest in not trying to upsell me with some unneeded additional work. I did not experience the same honesty with another company. Foreman; Corey Conley, Adam Conley, and John Ashar all installed the sump pump at my house and did a great job. They arrived right on time and did very quick and clean work. I would definitely recommend going with the Basement Doctor!

When others are doing major work on our old home I am one picky engineer. Sharon and I have lived in our home in Fort Thomas, Kentucky since 1976 and take much pride in maintaining and renovating it. We chose the Basement Doctor for our latest undertaking and are pleased to report it was a GOOD decision. Pat and his crew just finished our foundation waterproofing and stabilization project. During the past four days, we witnessed an outstanding team that worked well together. Everyone was hardworking, cheerful, task-oriented, respectful of our yard and home, and courteous to us and to each other. When a specific decision needed to be made, Pat consulted me, and a discussion followed. The advice he gave proved to be sound which obviously ended with excellent results. The heavy rains of spring will not haunt us anymore.  What a great team - Pat (crew foreman), Vito, Korey, Josh, and our latecomer Marv. Everyone provided a great contribution to the project and to our home.  We will definitely refer our family and friends to your company - we are satisfied customers. Also noteworthy is that the crew deserves to be recognized and honored with a WOW! SERVICE AWARD 

I am beyond pleased with the job performed by Mike Pritt and his crew (Bradley and Brian)!!!! I had several quotes to have my basement waterproofed and the basement doctor was the most reasonable. I just had a good feeling when discussing their product offered and the process with the sales rep for NKY. They called when they were 45min out, they were on time, professional, polite, thorough, and always took a moment to answer any questions I had along the way. As soon as Mike arrived before they started anything he walked me through everything that they would be doing. They took time to Prep and make sure my entryway was covered, my furnace was wrapped in Plastic, and all of my other belongings left in the basement were well covered before they started to bust up the concrete. They communicated through the whole process and let me know when they would be leaving for lunch and never wasted a minute when they were there!!!! It took them 2 days to do the job and my basement was cleaned up and left how they found it. The area in the side yard where they had to dig for the discharge drain looks amazing, you can barely tell they had to dig a 50-foot trench! They precisely dug it up so that when they put it back together it fits like a puzzle! I seriously could not be happier with them, the company, and what they provide. They have their OWN patented product for the water to drain through. Everything is theirs, they don’t sub-contract out and you can be comfortable with who is entering your home. Thank you so much again Mike Pritt and crew I will be recommending you and your company to everyone I know!!!!

I couldn't fill this out until it rained and I could see if the system works properly.  It does!  The water is on my backyard and not in my basement.  I'm happy!

Mike Pritt, Bradley and Brian did an absolutely fantastic job installing two TripleSafe sump pump systems in our basement! They were courteous, professional, and very respectful of our home. Mike's crew was on time and worked diligently to complete the job in only two days. We can sleep well now knowing our basement will no longer leak in heavy rains! Thank you to Mike, Bradley, and Brian!

I am happy you care enough about your business to care how people feel.  Success = Caring!

Thank you!  No leaking and finally a dry basement!

Our basement is dry for the first time in 30 years!  Also the musty and moldy smell is completely gone! 

We are very pleased with the job done and the way it was done, as well as the workers that did it!    

The Basement Doctor did a first rate job!  Very professional crew, with attention to detail.  Harry and Cody did a fantastic job.  The basement looks great!  

Rusty, Kellon, and Tyler did a great job waterproofing our basement. Highly recommend!! So glad we decided to go with The Basement Doctor ⭐⭐⭐⭐⭐