Testimonials for The Basement Doctor of Cincinnati

Very professional and obviously knew his job.  High priority on neat and tidy, which was very much appreciated.  Although original agreement included loss of a bush, the foreman managed to route the drain line around it much to our satisfaction!!

Very efficient!  Full of knowledge!  Great Service! 

I have been very pleased with the Basement Doctor and have recommended you to my co-workers.

I am writing in regards to the work done in my basement by your wonderful group of guys.  I work in a business where getting positive feedback doesn't happen all that often but I know it is a good feeling when it DOES happen because I have been there a time or two. I have to tell you that I have nothing but positive feelings towards your company from the first time your sales rep, Steve Purdon, came out to give me the estimate.  He was very nice and professional.  He explained things in detail about what would take place (and how noisy it would be). He answered all of my questions without hesitation.  He was a very nice gentleman who, even after his part was done, stopped back by during the work to see how the crew was doing because he knew it would be a difficult job. Now enter your work crew headed by Ryan Watson.  Also included in the crew were Allen Cason, Pete Schaffer, Brian Zimmerman, and Justin Everitt.  You have a group of very hard-working, courteous, nice young men in your company. They are very organized and they keep a clean (or as clean as possible) work space, sweeping up each day after they already put in a VERY hard days work so that if I had to go downstairs for anything, I would track the least amount back up the stairs.  They got the job done efficiently and I was amazed at how much they got done in one day each and every day. I never heard a negative comment come out of any mouth. They were just as nice at the end of every day as they were in the beginning, even though they had to be completely exhausted. They still left with a smile on their faces and a promise to be back and do it all over again the next day and they never failed to live up to their promises. In essence, I just want to tell you what a great group of people you have working for you who don't slack for even a minute.  I was very impressed and I will definitely recommend your company to anyone that needs a "basement doctor" in the future.  I wasn't sure who to call and I have to admit that I called a few people because of that. I didn't talk to anyone else in person and I stopped looking after I met with Steve. Thank you for making a very bad thing (flooded basement) turn into a very positive experience and please pass on to all of the people mentioned in this letter my sincere thanks and appreciation.

To Whom it May Concern; I am writing in regards to the work done in my basement by your wonderful group of guys.  I work in a business where getting positive feedback doesn't happen all that often but I know it is a good feeling when it DOES happen because I have been there a time or two.   I have to tell you that I have nothing but positive feelings towards your company from the first time your sales rep, Steve Purdon, came out to give me the estimate.  He was very nice and professional.  He explained things in detail about what would take place (and how noisy it would be).  He answered all of my questions without hesitation.  He is a very nice gentleman who, even after his part was done, stopped back by during the work to see how the crew was doing because he knew it would be a difficult job. Now enter your work crew headed by Ryan Watson.  Also included in the crew were Allen Casson, Pete Schaffer, Brian Zimmerman, and Justin Everitt.  You have a group of very hard-working, courteous, nice young men in your company.  They are organized and they keep a clean (or as clean as possible) workspace, sweeping up each day after that already put in a VERY hard days work so that if I had to go downstairs for anything, I would track the least amount back up the stairs.  They got the job done efficiently and I was amazed at how much they got done in one day each and every day.  I never heard a negative comment come out of any mouth.  They were just as nice at the end of every day as they were in the beginning, even though they had to be completely exhausted.  They still left with a smile on their faces and a promise to be back and do it all over again the next day and they never failed to live up on their promises.  In essence, I just want to tell you what a great group of people you have working for you who don't slack for even a minute.  I was very impressed and I will definitely recommend your company to anyone that needs a "basement doctor" in the future.  I wasn't sure who to call and I have to admit that I called a few people because of that.  I didn't talk to anyone else in person and I stopped looking after I met with Steve. Thank you for making a very bad thing (flooded basement) turn into a very positive experience and please pass on to all the people mentioned in this letter my sincere thanks and appreciation.  Sincerely, Debra

We had our annual inspection completed on July 2nd by Jon A. Our system had been installed by the previous owners and Jon explained each part of the system and how to check to make sure it was in working order. He was very professional and courteous!

Impressed by crew.  Clean up was excellent.  Ten inches of September rain and NO WATER! 

Thank you for a job well done!  With all the rain this season, we have a very dry basement.

Servpro recommended you after our basement flooded.  I was extremely pleased from start to finish.  Chris was very patient while we waited to get things in order.  Brent and his crew were fast and professional and took the time to answer any questions I had.  Our basement has stayed dry even with all the rain we've gotten.  We are thrilled!!!

Each time I have called and needed workers, they were always willing to help.  The men were awesome and so nice!  I felt comfortable having them in my home.

You did what was promised when you said you would!  

These guys are GREAT. They worked as a team and very efficiently! They kept the dust down and even saved the wall-to-wall carpeting for me. I would have written earlier but I have been rebuilding the framing and sheetrock they had to tear out. If I had known what a hassle that was going to be I would have also hired these guys to rebuild that for me as well. Great job by these guys!

The product information was in depth and left no open questions.  The staff was very knowledgeable and personable.  Reviews from other consumers left me with no doubt.  I will not use any other company!  I only wish The Basement Doctor provided more services for my home. 

Jon Asher did a great job and provided great customer service. He replaced our sump pump in Washington Township.

I found The Basement Doctors work to be done professionally and in a timely manner.