Testimonials for John's Waterproofing

I'm including this note of thanks because of the great service I received and the fine workers you employ. Everyone I had contact with was very courteous and helpful. Andy, Koa, and Kasey did a great job with a positive and friendly attitude, I would be happy to give a recommendation. 

We want to thank you and your crew for the intensive work put forth in our crawl space.  The workers put in three long days of dirty, sweaty, claustrophobic work down there and left it looking like the grandkids could play in it!  Ok, kidding there!  We appreciated the care they took in shielding with heavy plastic the area around our crawl space entry in order to keep dirt and dust from our living area.  And what may seem trite but was a plus to our ears one floor above them was that the men always seemed happy to be at their work.  Ramon kept us informed of every step and was a real comfort to us when we had concerns about this or that.  We can't praise him high enough. Thank you all!!!! We want to thank you and your crew for the intensive work put forth in our crawl space.  The workers put in three long days of dirty, sweaty, claustrophobic work down there and left it looking like the grandkids could play in it!  Ok, kidding there!  We appreciated the care they took in shielding with heavy plastic the area around our crawl space entry in order to keep dirt and dust from our living area.  And what may seem trite but was a plus to our ears one floor above them was that the men always seemed happy to be at their work.  Ramon kept us informed of every step and was a real comfort to us when we had concerns about this or that.  We can't praise him high enough. Thank you all!!!!

We first called TerraFirma but the salesman said we could dig out the entire exterior, add a membrane, drains etc for about $24,000. When I pressed for other ideas he seemed unenthusiastic. I said I would think about it and he never contacted me again. We then tried another company who was at least amenable to other approaches and gave me a quote of $12,000 for a sump pump and interior perimeter drains. Then we called John's Waterproofing and Peter came out. Peter was awesome. He had a whole suite of things that could help out in the basement and really listened and discussed our options. We weren't going for a dead dry basement that we could finish, we just wanted to get it dry and lower the humidity. So Peter and I went through all the things and came up with a plan together. In the end, we had a sump pump, perimeter drains in the basement and crawlspace, clean space barrier throughout the crawl and bright space paneling on the walls of the basement to stop humidity coming in from the walls. We also had piping installed below ground outside in which to run the gutters out to the street. All of that for only $8000. Once agreed the crews came right on schedule and finished the work ahead of time. I've waited to give a review to see the system in action. For the past week, it has been raining steadily. However in our basement is nothing but dry dust. Description of work: Our house is at the low point along several blocks and so our half basement/half crawl have always had problems with water intrusion. When it's not raining the basement has been humid and damp feeling, when it's raining the basement has had puddles of standing water. That has also caused the house to feel damp. We needed to dry out the basement and run water from the roof away from the house.

Recently we contacted your company for an estimate to replace our vapor barrier and had the good fortune to have Jacob Bilyeu come to our home to perform the evaluation for these services. Jacob was friendly courteous, efficient, very professional and extremely easy to deal with. Due to the comfort level, we felt with him as your representative, we elected to proceed with John's Waterproofing Company to perform the work. We provided Jacob with an 800$ check as down payment for the scope of work and he scheduled a date for the work to be completed.  The service team arrived today, May 3rd and comprised of Mike, Daniel, and Rodney. What a great group! They took special precautions to protect our floors, walls, and doors by covering them with plastic, and, like Jacob Bilyeu, the three of them were friendly, proficient and gave us a feeling that we were definitely in the hands of professionals that know their trade and would execute the work to the highest standards. At the conclusion of the work, they also did a great job of clean-up and left the work area spotless.  Our compliments go out to you "John" for hiring staff/personnel of the high standards exhibited by the four aforementioned individuals-they were excellent and represented your company in a manner in which you can be proud.  If we are ever asked to recommend a company to provide services of the nature of those performed by your company, we would not hesitate to suggest a call be placed to John's Waterproofing Company.  John H. 

We encountered a serious water problem in our daylight basement that a new sump system wasn't fixing. We asked John's Waterproofing to look at it, and they recommended their drainage system to fix what was thought to be a "cold joint" problem; water seepage between the foundation and the wall. We agreed; they began the work and quickly they discovered that wasn't it at all; the water was coming down the inside wall from outside. They quickly stopped tearing out drywall, and we weren't charged anything. We did contract with them to move an existing sump pump system and install a more substantial moisture barrier in the crawlspace, a job they did well. All of the workers were very courteous and industrious, and we feel we got our money's worth for the work they did. I'd hire them again, definitely.

Very efficient and knowledgeable. Second foreman very good.

I was very impressed with the thoroughness that Bob Beachboard showed. For example, he was the only person who came to my house who used a moisture meter on the walls. Like the others, he thought I didn't have an immediate problem, but that I should keep an eye on things so that they don't get worse.

AJ was awesome. He explained the work in simple detail and was very professional. I would definitely have gone with John's if I didn't need additional construction.

 At this time, I am comfortable with every aspect of today's appt. I appreciate being provided with reading material, including books, for a more thorough understanding of the problem and potential solutions. I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.  The inspector called before the appt to let me know she would be late and gave me an updated arrival estimate. I assured her that would be fine and she arrived sooner than her estimate. Thank you.

Aaron was very pleasant and his annual service of my system was amazing. He answered my questions, explained what he had done and even remembered me and my house from when he came out last year. The process has been amazing start to finish.

Eric was great - and very helpful - and I'll recommend you guys to everyone.

Harry is awesome, the whole crew that came out was amazing! Not just great service, but great guys!