Testimonials for John's Waterproofing

AJ was awesome. He explained the work in simple detail and was very professional. I would definitely have gone with John's if I didn't need additional construction.

 At this time, I am comfortable with every aspect of today's appt. I appreciate being provided with reading material, including books, for a more thorough understanding of the problem and potential solutions. I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.  The inspector called before the appt to let me know she would be late and gave me an updated arrival estimate. I assured her that would be fine and she arrived sooner than her estimate. Thank you.

Aaron was very pleasant and his annual service of my system was amazing. He answered my questions, explained what he had done and even remembered me and my house from when he came out last year. The process has been amazing start to finish.

Eric was great - and very helpful - and I'll recommend you guys to everyone.

Harry is awesome, the whole crew that came out was amazing! Not just great service, but great guys! 

"Ryan did a great job during annual service and went above and beyond when it came to additional issues. We look forward to having him do all future services."

Dan,   I just wanted to let you know about the job you did for me at my house on Fernwood Circle. I am thrilled with the way it turned out. Your crew was great - fast, efficient, and Jose (the lead worker) was informative to all questions. The project turned out to be better than I expected.   I'm really glad I found you folks.   Thanks again,   Paul Poitras

Really appreciate you guys coming out. The team was incredible from start to finish!

We had an experience on 9-12 that was to good to be true. After making an appointment with your company, to look under our modular home to see if we had mold, you sent a rep to our home.  Sammy Brooks, your Systems Design Specialist, explained all the different areas he would check on and let us know what your company could do for us. Fortunately he didn't find anything to be acted on for some time. This was a good thing, but the good thing was Sammy's demeanor and excellence in explaining the situation for us. He was very articulate and just plain nice.  We are surprised there was no change for this inspection and we thankyou very much. We will remember Sammy's suggestions and be happy to recommend your company to anyone needing your service. 

Installed clean space encapsulation, expelled collected water with smart sump pump and installed sani dry mini unit. Larry explained what needed to be done and was very professional. The office staff made scheduling around my time line and everyone was prompt and polite. The quality is hopefully excellent!

They did excellent work and completed the work in a timely manner.

Very informative and prompt ; went ahead with additional services of drainage around the home and installation of a sump pump in the crawl space.

After providing an evaluation, they created drainage around the perimeter of the foundation of the home and installed a sump pump. There have been no complaints and our tenants are happy. We were very happy with the punctuality and professionalism of the representatives

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning  the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their work day to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher  than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

Just moved to Camas and had a contractor that was in our crawl space and said we had water. Marcus Williams from John's Waterproofing Company was here this morning to investigate. He said the area was dry and measured the humidity levels and inspected for mold. He did not recommend doing anything as the area was clean and dry. I'm writing this referral because it's always nice to find a company that is honest and capable. If we have any waterproofing issues in the future, I will be using John's Waterproofing Company without a doubt.