Testimonials for DryZone Basement Systems

Hi Len,   Just wanted to let you know I am very happy with the crawlspace repairs.  I already noticed a difference the next day, when the temps were the coldest in December so far- and the floor in the family room was not freezing cold as it was before- even in less chilly weather. You can walk on the carpet now barefoot and not feel uncomfortable.   Emilio and his team did a great job from what I can see- and they were very personable and helpful with any questions.  They have a good sense of humor as well, even after finding two large dead rats in the crawlspace!   The only regret is that I did not do this sooner.  It would have saved a lot of headaches.   I may look into another problem in the Spring where there is a leak in a corner closet in the basement- as to the best way to deal with it. I will let you know.   Thanks again.  I will recommend folks to you guys if they have similar problems.   Manny Silva

Had our system installed a week before Irene hit and it worked like a charm. So nice not having to wet vac the basement. We can now move on to remodeling. Great service, installers were great. Prompt, friendly and professional.

Your suggestion of the work necessary was the best we received and has really solved our problem.

"Thank you so much, Craig, for all the time you spent with me figuring out the problem with moisture in my cellar. I feel bad that you came all this way and generated a possible solution to my problem without creating any business for yourself. Only a very honest person would do that and for your integrity, I thank you! I am grateful for the graphic illustration you created to help me put the pieces together. You made the configuration very clear and I am going to get to it as soon as the bushes get trimmed. Again, Craig, thank you so much. You are appreciated!"Jane

Lee T. found our company through his neighbor's recommendation, and he was elated with the quality of work and professional service we provided. He was so pleased with the crews work, he went the extra mile and bought them lunch for a job well done! Check out the email he sent to us!

I chose them because they had experience in the specific area I was looking for. They were great!

Craig really is the absolute best!!!

"We used to have four inches of water in our basement. They put in a dual sump pump system, and we haven't had a drop of water in three years."

Our customers love Ian! And for good reason -- he's awesome! This is a testimonial that was written on the back of an envelope.  

Everyone I worked/talked with was very professional and helpful. All questions answered. Very nice job. Len Fletcher worked through several pricing options with me to ensure I got the package that I wanted, and helped with financing to make it affordable. Steve and his crew were extremely clean and courteous. They worked very quickly, getting everything done exactly on schedule. Explained every part of the process and ensured I was satisfied with the job. After they left, everything was spotless. The cleanup process was perfect. Absolutely no complaints. DryZone offered the complete package, the basement waterproofing, and the finishing. Getting everything in a one-stop, complete package was very important; and it was competitively priced. Very happy with the finished product.

Excellent company to work with from beginning to end. We have had the system installed for over 2 years now with zero issues, the basement remains dry as a bone. The work was done professionally and with care. Customer service was great. I would recommend this company to anyone with a water problem in their basement.

I had 3 companies come out and give me estimates and plans. They were by far the best. Other companies did not answer my questions about how their system would work with my radon mitigation system to my satisfaction. Mike was not certain, so he got the owner, Craig on the phone. Craigs offered a solution that did not appear to defy the laws of physics!

I had my system installed in 2014 - best investment I could have made for my house! Jim was very professional and knowledgeable. Very pleasant to work with.

The guys were great, hard working, came in and got the job done. They always kept me informed as to what was going on. Also, they were very friendly and professional. As mentioned above you did work at my daughter's house and I was blown away by the absolute positive results. No more wet basement for her and none for me I hope, so I can brag you guys up to anybody.

Customer service is outstanding. When I had an issue, someone was there within an hour and a half. I can always get someone on the phone when I need them. Always very courteous and keeps me in the loop on the progress. The basement was left cleaner than when they came in.