Testimonials for TerraFirma Foundation Systems

We heard about TerraFirma from Portland Monthly Magazine! The crew was excellent and everyone was helpful hard workers!

My foreman was Leo. He and his co-worker were professional and courteous. They installed a sump pump in my leaky garage and removed and replaced the old plastic in my crawl space. The quality of work was very high ( I won't know if the pump will fix the problem until it rains again, but in the Northwest you don't have to wait too long for that to happen). The new plastic looks great. Will definitely recommend TerraFirma to friends, family, and neighbors.

This is the second time we have hired TerraFirma to work on our property. They are a great company. From the initial estimate, designing the job, the walk through, the scheduling I found the staff to be very professional. The work performed was outstanding. Drew and his crew communicated well and did an excellent job. They even left our driveway and the work area cleaner than when they arrived. I would highly recommend this company and Drew’s crew in particular.

After a stressful year of flooding and mold with no help from our landlord, Terra Firma was certainly a breath of fresh air. The entire crew was SO nice and polite, and they worked solidly from 8-5 each day. Jason did an amazing job keeping in touch with us and if I ever have any other repairs I need done I will definitely call him!

From the call with Nina to Josh showing up for my appointment to the follow through with installation, everything was excellent. They got me everything I needed, Answered all my questions and went above and beyond. Your service and follow through is excellent. Joshua is very professional and knowledgeable. 

I wanted to wait to get the project completed until the rains started coming so I could see the severity of my basement flooding issues. I have seen flooding during most of the year (It rains year round in Portland), and have been monitoring it to see if the problem was getting bigger each year. It was. I live at the bottom of a hillside and in apparently some sort of collection zone. This spring it got to the point where I had standing water for about a week straight. It was time to call the experts. Ryan came out for my free estimate and designed a drainage plan with the use of a sump pump to make sure water wasn't getting in my home and was being directed away from my foundation. Fall, winter and spring have come and passed and not one day of standing water in the basement. Ryan did a great job. The sump pump is working terrifically and I am very happy with how the project turned out.

Simple project on our hand. Standing water here. Standing water there. All we really needed to do was put in some french drains and divert the water as needed. Ryan drew up the plan. We were confident it would solve our water problem permanently. so we went ahead with the project right then and there. My favorite part about the service provided was the promptness and quickness to get the project done. Even though they were here and done within the day, we were confident that they didn't cut any corners and did a thorough job, as we have not seen any standing water on the property since installation. No complaints. All praise. Thanks guys for making it quick and taking care of my water problem.

Nick’s visit was successful and much appreciated. He did a really good job of walking us through how the pump works, how to start and maintain the dehumidifier, he gave a demo of how to patch the white covering if it should ever tear and tidied up some loose ends (he cut hanging water hose from previous pump, picked up shop light left behind, followed up on scratches in driveway pavement). Nick is an excellent leader of his crew, he has amazing customer service, and is very professional and delightful to work with.  

Drew was the foreman during work done on the home, and he was fast professional and courteous. Work was done very quickly and very professionally. Did a very nice job of clean up and everything came out really nice.

Deryl, Chad and Levi just finished revamping our crawl space and I love it! They were all very professional and did an outstanding job. I'm glad we went with TerraFirma and I can now finally sleep at night knowing that there will never be water in my crawl space again.

I have heard of your company before through a friend of mine who used your company for the same reasons I did. They were very happy with the services so I thought when the time came I would call also. Well, the time came and here we are. The staff was very helpful and courteous to me, my property and time going into the project. I selected TerraFirma because of their professionalism and honesty. I felt like I was given all the facts and the production crew delivered on everything the salesman set expectations for. Please use my name as a reference for future customers. I am very pleased with the results and and happy I chose TerraFirma to complete my basement waterproofing.

the call center did a great job scheduling my appointment to my convenience. I appreciate everyone being on time and punctual with the appointment. I felt very comfortable with the presentation and the products that Deryl presented. We are currently getting our finances in order to proceed with the project. Overall I was impressed with the professionalism and integrity of the entire company. 

The representative that initially came out was very good! We did not look elsewhere and feel confident that we wont have any more problems. We were also happy with timely service!

Thanks to the installation team and Tim for installing they drain tile system and SmartSump in our crawl space. They displayed high work quality in all aspects of how a professional team should operate: Working hard, being polite and patient, maintaining a clean working site, good post-service, etc. In all, we were very satisfied with their work in our house project.

I had water seeping through a hole in my foundation wall and flooding the floors. From start to finish, TerraFirma was responsive and accommodating. Thanks to Stephen and his team for doing such a great job - They were friendly, worked quickly and didn't leave a mess. Thank you for my dry basement!It is such a relief to know it's been waterproofed! I would recommend TerraFirma to a friend.