Testimonials for TerraFirma Foundation Systems

Stephen and 'the guys' were very professional, courteous, and tidy. Job was done well and to spec, and within the time frame estimated. I did not even have to vacuum the house when they were done; the yard was perfect, and the house smells a LOT better. It's a big relief to know the water is being controlled in the crawl space. These gentlemen answered all my questions. They were helpful and went above and beyond what I expected. I highly recommend this company, and the installation crew was outstanding.

TerraFirma did a fantastic job from start to finish. The call center was able to schedule me an appointment convenient to my schedule. The system design specialist was on time and professional. TerraFirma was able to provide the services that we needed to completely waterproof the basement. We felt comfortable with working with Deryl. He was very courteous and sincere to our needs. Overall we were very impressed with TerraFirma and the work that they did. 

The installation crew arrived on time and were nice guys! We would recommend TerraFirma to all.

The person that helped me schedule my appointment was very nice. Casey gave a very good presentation. Very good job by the crew - they arrived on time and cleaned up nicely when they were finished with the job.

I saw TerraFirma on TV and called to schedule a free estimate appointment. The office staff was courteous and helpful. Ryan Thomas explained my problems very well to me. The crew arrived very early and worked till dark. It was a foggy 18 degree day and the only time they stopped working was for lunch. I was impressed! And they did a very good job cleaning up when they were finished.

The call center handled my call with courtesy, efficiency and the appointment was scheduled at my convenience. Casey was promptly on time, listened to my questions and concerns and was able to provide helpful and informative answers. I was confident in the products and recommended solution. I needed basically a total basement make over. The goal was to make it into a livable, usable room. In my opinion TerraFirma achieved that for us. Casey was a pro in all aspects. He drew up the perfect plan and are very happy with the results. 

I am pleased and happy with the work done today and the crew who did it. They were very professional, friendly, and what a great job they did! Very pleased. 

We actually had an excavation contractor bid also. Similar price but more disruption and NO warranty! The crew sent out was very courteous. They left little mess to begin with and thoroughly cleaned-no trace they were here! Very professional, knowledgeable and down to Earth!

Casey Moore gave an excellent presentation. He did not hurry us and gave us thorough information. He urged us to read all documents before signing. The crew was very nice, thorough and advised us we had 2 sewer leaks. We had them repaired.

I feel very confident in TerraFirma's ability to address & solve the problem. I am absolutely confident that they will perform the right solution for the problem. Ryan covered all bases and made my very confident in his and TerraFirma's capabilities. I haven't shopped around but I spoke to a very satisfied former customer, you have great reviews & I only want to do this work once - it costs what it costs - I'm ok with that.

My initial phone call was handled with courtesy and efficiency, and I was able to schedule an appointment at my convenience. This carried over with the visit by Ryan who was early and prepared for the inspection. Ryan was thorough and accurate with his measurements and presentation. We went with TerraFirma because of his personality and the way he represented the company. Ryan had mentioned he couldn't guarantee being able to lift the foundation but they were able to get some lift and clost up some of the cracks in my wall. The value of our home has gone up and we were able to successfully sell our home!!

My final rating for TerraFirma is 10/10. We had a great visit by Ryan. He was early to the appointment, navigated through my basement and was able to provide me with a solution and estimate right on the spot of the visit. I didn't except that and I very much appreciate it. The plan that Ryan drew up was a suitable solution to our basement needs and the price was fair. TerraFirma went above my expectations with the proposal and the installation. We look forward to working with you in the future if we have any more home foundation projects. 

Patrick did a great job explaining the work he proposed to do and quickly came up with an estimate and answered my questions promptly. Patrick was very personable and professional. We were still going to have some cracks in the floor but he then proposed we check out their concrete leveling systems, another service that TerraFirma provides. So in addition to the foundation, we decided to lift some slabs and fill the voids. Overall I felt like I received the total package, tackling the project from all angles. It was very nice to go through one contractor for the entire project rather than juggling multiple contacts. No criticisms. 

I was ready to transform our basement into the livable space that we had envisioned when I purchased the house 8 years ago. I met with 4 different companies about the best way to take a comprehensive look at regulating humidity, waterproofing and finishing. There were two companies that were able to do all three services I was looking for and Casey separated himself by his integrity, honesty, and professionalism. I never felt like I was being up sold or pressured into getting products installed that I didn't need or were not necessary. This went a long way with me and it was an easy decision to work with Casey and TerraFirma.

Our experience with Patrick and the TerraFirma was above our expectations. Patrick did a great job. We received wonderful unsolicited reviews on your company. We're excited to have had you do the work. We were comfortable with the products and the plan that Patrick proposed and felt like it would permanently and comprehensively waterproof our basement. Patrick was able to provide an proposal at the time of inspection. I felt like our meeting was more of a consultation that a sales appointment.