Testimonials for Quality 1st Basement Systems

It is always a pleasure to deal with your service techs, I can truly appreciate the fact that you train your employees and they go beyond what is asked of them. Than You !

Andrew was super helpful with diagnostics and needed installations and recommendations without pushing for any unnecessary products. We’ve used Quality 1st for years for this reason.

Very personable worker! You do a very good job keeping my equiptment working. 

My previous attempt to resolve my water problem failed, so my neighbors recommended I go to Quality 1st. The salesman was excellent, the crew was very professional, and now my basement is dry and finally fixed.

The System Design Specialist who came here to acess problem did a great job. Wilver and his team who did the work did a great job and for the first time in 20 years we now do not have a water problem Thanks again

Excellent experience all around. Great service. Never had any issues with my basement being waterproofed or my sum pump. I would 100% recommend Quality 1st to everyone. Randy Halal provided excellent service for my yearly service on my sump pump and explained all aspects of the service and repairs that were needed. Thanks, Quality 1st for everything.

I'm very satisfied with the work by Quality 1st in my house. The staff was very professional. They were very organized and left everything clean. Great job! Highly recommended.

There was a hole in the basement floor of the home we purchased, apparently the result of repair work done to some water pipes. It was simply left open. I contacted "Quality 1st" and Jay Alverez came out to check things out. He saw that there was a void under a large part of the floor and pointed out where the floor was sinking (clearly visible around the edges of the room). He recommended using their "Polylevel" product to fill in the void and, possibly, raising the floor.The Quality 1st staff showed up on time, were very polite and professional. They worked quickly and efficiently and cleaned up thoroughly after finishing the work. The void was filled, the floor raised back to its original level, and the open hole was filled to floor level.Throughout my contact with the company, everyone was friendly and cooperative. They responded quickly to phone calls and emails and answered any questions I had. They made sure I understood what was being done and why.All in all, my experience with Quality 1st has been very good and I wouldn’t hesitate to recommend your service to anyone.

I was very satisfied with work. Installation crew and office staff were very good and professional. I went with your company because you had the best product and lowest price.

I am satisfied with the work done by Quality 1st in my basement. My design specialist was very nice and the installation team was knowledgeable. I never had a big water problem in the basement but wanted to do something before it got worse. I was referred to Quality 1st through a friend and chose their company because they had good quality. I invested in a battery back up system, in case the power ever goes out, I will stay have a working sump pump!

I am very satisfied with the work completed by Quality 1st Basement Systems. My inspector Kenny was professional and informative, he answered all of my questions. I had been thinking about waterproofing my basement for a year before calling Quality 1st. I ultimately chose to go with Quality 1st because of the price and value of their products. The installation crew led by Wilver was professional and got all the work done in just one day! I decided to invest in 2 sump pumps and a french drain system.

Great guy! Professional and knowledgeable. Did a great job cleaning the sum pumps. 

I hired quality 1st after looking at two other companies when the pilaster in my basement started leaking. Anthony Rozza came in, looked at my issue, and quoted me exactly what I needed. He did not attempt to oversell me more than I needed like one other company did or pressure me to sign right away. The quote fits my budget and schedule. The crew arrived at the tail end of the afternoon time window and finished the job quickly. Overall: I would hire them again.

Will and the team with Quality 1st were knowledgeable, informative and took their time to review and meet the needs for our project. They installed a sump pump system with minimal disruption to our finished basement and were clean, thorough, and professional at all times. We are very satisfied with both the quality and service received as well as the value! Highly recommend!! Thank you!!

Quality1st Basement installed a new sump pump with battery backup for me a number of years ago.  I continue to have my system checked each year and I am very happy to know that my sump pump will continue to perform and save my finished basement from any unforeseen flooding event.  The service professional, Andrew, was prompt and courteous.  This company was recommended to me and I highly recommend their services.  Thank you.