I really appreciated the professionalism, friendliness and quality of information provided by Chris. It made me feel completely educated on the process and answered all of my questions thoroughly and completely. TerraFirma also provided good financing options. I was expecting to pay a little less than what was quoted but was very comfortable with the fact the I know my crawl space was going to be completely encapsulated with the highest quality solution on the market today. Everyone I have been in contact with at TerraFirma has been very polite and very well trained. My overall rating for the company and the work that they did is a 9/10.
Julie M. of Portland, OR
Wednesday, July 3rd
Overall we were very pleased with the outcome working with TerraFirma and we love how our crawl space turned out. Ryan, our rep, was very polite and knowledgeable. We felt that the plan he put together for our crawl space would comply to our needs as well as our budget. If you are looking for quality work at a fair price, call TerraFirma!
Debbie B. of Portland, OR
Tuesday, June 11th
The contractor Chris that came out was very knowledgeable and made me feel very comfortable with the condition of my home. I initially though I had a gigantic problem on my hand with standing water and elevated humidity in the crawlspace. I'm glad I called TerraFirma and had Chris look at it. The solution Chris designed was a simple a new technology he called Cleanspace, and SUMP pump and a dehumidifier. All of which was installed in 2 days. It was quick, easy and painless.
Jevon R. of Milwaukie, OR
Wednesday, June 12th
First off I'd like to say that Jason is a great asset to your team at TerraFirma. He was sharp, on time and very knowledgeable about foundation and crawl space repair. After his presentation he gave our estimate and proposal at the time of inspection which was nice. If it weren't for his explanation of how crawl space encapsulation pays for itself over time I wouldn't have known how valuable the service is. We are going to save money on heating and cooling bills, as well as we increased the value of our home roughly 10%, which is far more than what the project cost us to install. This project was a no brainer and it shouldn't be for anyone else who has even entertained the idea of having their crawl space encapsulated. Call TerraFirma and you won't be upset with the results.
Dennis P. of Portland , OR
Monday, August 19th
Your employee was courteous and thorough, his presentation was very good and I enjoyed meeting with him. The product is definitely worth the money, and we look forward to enjoying the health and financial benefits. This product will pay for itself after all the money we will start saving on our energy bill. I would recommend this product to anyone who has a crawl space and I would recommend TerraFirma to do it. They were precise, quick and out before I even noting there were people crawling under my house all day.
Esther B. of Portland, OR
Tuesday, June 11th
My experience was a 10/10. Josh was very polite and patient with all my questions. At the end of the appointment we received our proposal which was nice that we didn't have to wait. The price was fair and the solution was exceptional. I thought that the presentation Josh gave on his computer really was helpful and informative in me making my decision and it was the overall professionalism and confidence in the product/company that Josh portrayed is the reason I decided to choose TerraFirma.
JoAnn J. of Portland, OR
Friday, September 13th
We chose TerraFirma over other companies because 1) Price 2) Price!!!
Susan D. of Portland, OR
Thursday, November 3rd
Our crawlspace looks amazing! We have a lot to that to Josh Anderson and the entire TerraFirma team. We had a very crummy crawlspace situation and have been looking to do something about it for some time now. We saw a TerraFirma booth at a home show in Portland and scheduled an appointment on the spot. Josh had a simple plan that was inexpensive to our budget and felt comfortable with the solution Josh proposed. Drew and his crew were clean and quick with the project and were done by the end of the day. Thanks guys.
Warren J. of Portland, OR
Tuesday, June 18th
We had TerraFirma out to encapsulate our crawl space. I was very impressed with TerraFirma-Very professional, very helpful, very knowledgeable. We had a joy working with Ryan. He is a very sincere and a genuinely nice guy, which made me feel like he was there to help rather than just to sell me something. I appreciated that he was always available to call or email with questions and follow up conversations. We have recently had the house appraised because we are selling soon (hopefully) and the value of the home went up roughly 10% after getting Cleanspace installed. Thank you Ryan and thank you TerraFirma.
David A. of portland, OR
Thursday, August 1st
Chris was very helpful in explaining the details and benefits of why I should be getting my crawl space encapsulated rather than just laying down a new liner. He suggested using their Cleanspace material to completely encapsulate the area. The main benefits being no more mold and dry rot, better breathing air and low utility bills. This made a lot of sense to me and for the price we paid it was well worth it. I did have some initial objections to funding the project but Chris presented many financing options. Surprisingly they had great rates. Chris was very personable and honest with his approach to my project, which I really appreciated. He was very sincere and knowledgeable. TeraFirma really impressed me the whole way though, following up on message, emails, phone calls, etc and making sure I was never guessing what the next step was. Great job.
Jeff H. of Portland , OR
Friday, June 28th
Your representative was informative with no pushy sales tatic. We chose TerraFirma because of the customer service & price. The crew was great and first contractor to arrive on time in a long time! Clean up was above satisfactory!!!
Goodman G. of Portland, OR
Thursday, March 8th
TerraFirma respected my time and my money. After negotiating, we were able to come to agreement on a price that would solve my crawlspace problems and not take a huge hit to the wallet. We had a very enjoyable experience with Deryl and we loved working with a professional company. The production team didn't make a mess and all. They removed all the debris from the crawl space in a tidy manner and got to work installing their encapsulating system. Overall very quick and painless. Thank you for a great job and keep up the good work.
John L. Scott R. of Portland, OR
Thursday, August 1st
The biggest reason for me going with Ryan proposal and TerraFirma is they were the only company whose proposal was truly going to give me the best bang for my buck and give me the piece of mind, my house and family were healthy. We did seek out other companies and they didn't compare to what TerraFirma provided. The price was right and the quality of production (on paper) was the most persuasive. Ryan was prompt and ready to go for our early morning appointment. He was great and I would recommend your services to anyone.
DL Bean C. of Portland , OR
Friday, June 7th
I was in contact with Josh for about a month ironing out all the details of my job. He has been extremely helpful throughout the process of setting me up with the best plan of attack. Can't more people be like Josh? Production and payment was quick and easy. We have been very satisfied with the work TerraFirma has done on the house. 10/10! Josh did and great job and I wish him all the best in the future.
Nancy P. of Portland, OR
Monday, June 17th
We enjoyed our visit with Bryan and we were very impressed. He was able to confirm what we felt was the case, that we are not in bad shape foundation wise and have no major basement or crawl space issues. Humidity is also not a big issue for us. He spend quality time with us and we were especially impressed he did not try to sell us something we did not really need. We will consider the vapor proofing of our crawl space as a possibility down the road and may look at that for our crawl space at our rental property. We have already shared your name with neighbors and if there is ever a time where we need any of the services you provide we will definitely give you a call. Extremely impressed with your design specialist. Polite, efficient and presented information well.
Deborah & Bill K. of Portland, OR
Thursday, May 22nd
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.